Emby Plugin downloads stuck

[bugmafia007 12]

Hi,

from some reason after updating to 4.5.1.0 the plugins are stuck in downloading for days .even after restart .

embyserver.txt

waited 12-17 hours after did restart and still will continue to be stuck 

 

any ideas how to fix this ?

logs attached 

Edited October 13, 2020 by bugmafia007
re

[Luke 42081]

Hi there, have you updated to Emby Server 4.5.2?

[bugmafia007 12]

not yet ..to do it ? its not beta or something ? 

[Luke 42081]

 

[bugmafia007 12]

and again this is stuck  ..what now ?

[Carlo 4561]

Are you running any virus, malware software or VPN?

If so turn them all off and try again to see if they are the source of the problem.

[bugmafia007 12]

no AV .. restarted the pc ..disabling the emby server auto start ... still stuck   

 

[bugmafia007 12]

event viewer errors :

 

new 5.txt

Report.txt

Edited October 13, 2020 by bugmafia007

[bugmafia007 12]

i still dont understand how u cannot update the server from the GUI and also this install problems  over and over again ..

This is the second time i have problems , when trying to update the server ?

Why is that ?Did anybody find in the world wide web a software that cannot be updated online ? because i didn't .. 

Why this "bug " is not fixed already ? this is a paid software , there is no code review or debugging ? 

Please someone enlighten me ....

 

 

[ebr 16185]

Hi.  More than likely this is some sort of local network configuration or anti-malware issue.

But, also, be sure you are downloading a current copy of the server setup program from our website and not trying to run some old version downloaded previously.

[bugmafia007 12]

Hi,

im downloading  from your site :

https://emby.media/windows-server.html

no network issue ..check that already ,in the  windows events u can see that the problem is in the app ..please take a look 

[Carlo 4561]

Hi, Your log is showing a windows crash in C:\WINDOWS\System32\KERNELBASE.dll

That looks to be cause in System.Windows.Markup.XamlParse error which often indicates something is stopping the transmission of data.

I'd check firewalls, AV, malware on the computer as well as any similar features that may be running on your router itself.

 

[Carlo 4561]

If you can't figure this out I could take a look remotely with you to see if there is anything obvious besides a faulty windows installation or corruption causing windows kernel failure.

[bugmafia007 12]

hi all ,

and like usual, the Maestro @cayars fixed the issue .

Thank you again ..Emby rocks  

[Luke 42081]

Thanks for the feedback !

[ebr 16185]

What was the solution?

[Carlo 4561]

3 minutes ago, ebr said:

What was the solution?

Let Carlo remote in.

I believe there are a few things going on that could have corrupted the install and the download blocking.  Most likely a browser extension as there were a couple, plus kaspera and VPN installed (not being used).

We also set him up with instructions to manually upgrade himself using the system folder in the portable version as a backup.