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Scan Media Never Complete


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Ralph's Emby
Posted (edited)

Hello,

Since last update (4.5.2.0) I notice the Server never finish to Scan my Library (Task: Scan Media Library), it get stuck around 90.1-4 %. After few Hrs, it changes into "Stopping" mode and it stay in stopping mode, unless I shutdown or restart the Server. All other task are working good but since it never complete any Library Scan, isn't adding or updating new "Movies Collection", i.e.

Restart and delete the Scan Task + start a new one and no luck.

Again, I never had this problem, it started since last update. Also, it use to scan my files pretty fast.

Any Solution will be Appreciated.

Edited by Ralph's Emby
Happy2Play
Posted

Can you post the server log for when the scan stopped.  But can only assume this will happen until a full scan is completed.

  • Like 1
Posted

HI there, yes please attach the complete emby server log. thanks.

theReverend
Posted (edited)

I'm having the same issue (this is on a Synology DS418play).

- Scan media library always gets stuck at about 87.6% (even after 24 hours).

- If I scan library files (of just one library - my music) it get stuck at 97% (even after 24 hours).

- I've tried repeatedly over the past 4 days or so...

- Attached is my most recent log file.

 

NOTE: I've only added a few music titles... my library has scanned without issue for the last year or so.

UPDATE: Added additional file - system has been stuck at 87.7% since yesterday...

embyserver.txt

embyserver (10.14.2020).txt

Edited by theReverend
Posted
21 hours ago, theReverend said:

I'm having the same issue (this is on a Synology DS418play).

- Scan media library always gets stuck at about 87.6% (even after 24 hours).

- If I scan library files (of just one library - my music) it get stuck at 97% (even after 24 hours).

- I've tried repeatedly over the past 4 days or so...

- Attached is my most recent log file.

 

NOTE: I've only added a few music titles... my library has scanned without issue for the last year or so.

UPDATE: Added additional file - system has been stuck at 87.7% since yesterday...

embyserver.txt 8.79 MB · 0 downloads

embyserver (10.14.2020).txt 2.44 MB · 0 downloads

Hi there, first I would suggest updating to emby server 4.5.2. please let us know if this helps. Thanks.

theReverend
Posted
1 hour ago, Luke said:

Hi there, first I would suggest updating to emby server 4.5.2. please let us know if this helps. Thanks.

Currently, there isn't an option in Synology to upgrade to version 4.5.2.

Should I download a version from https://emby.media/synology-server.html?

If so, which version shlould I download?

Posted
1 hour ago, theReverend said:

Currently, there isn't an option in Synology to upgrade to version 4.5.2.

Should I download a version from https://emby.media/synology-server.html?

If so, which version shlould I download?

Yes we have a new process for Synology which  you can learn about in our 4.5 announcement:

 

theReverend
Posted
19 hours ago, Luke said:

Yes we have a new process for Synology which  you can learn about in our 4.5 announcement:

That did the trick! Thank you, Luke.

 

Posted

Thanks for the feedback !

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