DLNA Server disappears after about 25 minutes

[ggrallo 4]

Hello! I am running Emby 4.5.1 on a QNAP NAS. When I look for the media servers on an Onkyo receiver Emby does not show up, but the QNAP DLNA does. If I restart Emby, I can see it as a choice and play music from it, but it only plays about 25 minutes and then repeats the last song. When I search for Emby, it no longer shows up. I have BubbleUpnp and I see Emby there and I see it in Windows Media Player. It seems to be specific to Onkyo. I changed the "blast alive" to 900 seconds, but this did not solve the problem. I don't remember which version of Emby was working, but this problem is new. I contacted Onkyo support first, but they only recommended rebooting the network. I can send logs if needed. Thanks! 

Btw I just checked roku media player and did not see Emby there either

Edited October 3, 2020 by ggrallo
added information

[Luke 42077]

Hi there, can you please attach the emby server log? Thanks.

[ggrallo 4]

Thanks Luke. Let me know if there is any other logs (troubleshooting logs?) to upload.

embyserver.txt hardware_detection-63737267413.txt

[Luke 42077]

Is the qnap configured to sleep on idle?

[ggrallo 4]

It is. It sleeps after one hour though it is always running and hasn't slept for some time. I'll disable it now.

[ggrallo 4]

Just a quick update to this post. I have updated Emby to 4.5.2 and am seeing the same issue. DLNA is either not showing up at all or shows up for a 10 minutes or so after rebooting the server. I cannot see it on an LG TV, Roku Media Player or Onkyo AVR. I am able to see the DLNA server using BubbleUpnp and Windows Media Player. I have also disabled HDD Standby on the Qnap NAS. Thanks!

embyserver.txt hardware_detection-63737767958.txt

[Luke 42077]

That's strange. I'm able to see it from both my lg tv as well as Roku media player.

[ggrallo 4]

Thanks for looking into this! LG TV is seeing the server, but it is still not displaying consistently on Roku Media Player or Onkyo AVR.

Edited October 11, 2020 by ggrallo
Info

[Luke 42077]

If you'd like to try the beta server, I'm curious to know if version 4.6.0.3+ helps with this. Thanks.

[ggrallo 4]

I installed the beta server but it doesn't seem to help with Onkyo.

[Luke 42077]

What version do you have?

[ggrallo 4]

I installed 4.6.0.3. I'm beginning to wonder if it is an onkyo problem, though I can see the built in qnap dlna server

[Luke 42077]

14 hours ago, ggrallo said:

I installed 4.6.0.3. I'm beginning to wonder if it is an onkyo problem, though I can see the built in qnap dlna server

Can you please attach the emby server log from the beta? Thanks.

[ggrallo 4]

Sure and thanks again for looking into this!

embyserver.txt embyserver-63739218599.txt hardware_detection-63739152689.txt

[Luke 42077]

For comparison purposes, can you still see Emby Server in bubble upnp and windows media player?

[ggrallo 4]

I can see Emby in both bubble upnp and wmp. I apologize I haven't checked roku or LG TV yet.

[ggrallo 4]

Hi there. Just an update. I'm running Emby 4.6.0.6 (beta) on an older QNAP NAS. Emby DLNA seems to not show up consistently or at all on WMP, Onkyo Receiver, Roku or LG TV. I can always see it in Bubbleupnp. To test the network environment I installed both Twonky and QNAP DLNA on the NAS, and both show up consistently on all devices. Thanks!

embyserver.txt

[Luke 42077]

9 minutes ago, ggrallo said:

Hi there. Just an update. I'm running Emby 4.6.0.6 (beta) on an older QNAP NAS. Emby DLNA seems to not show up consistently or at all on WMP, Onkyo Receiver, Roku or LG TV. I can always see it in Bubbleupnp. To test the network environment I installed both Twonky and QNAP DLNA on the NAS, and both show up consistently on all devices. Thanks!

embyserver.txt 397.95 kB · 0 downloads

Hi, it shows up pretty consistently for me now. You could try making the blast alive message interval a little more frequent, although the beta channel has already lowered the default to once every five minutes.

[ggrallo 4]

Thanks for the reply. I'm not sure what's causing it to not show up.I tried uninstalling and reinstalling the plugin, but it still doesn't seem to show up on most devices, even with the blast alive message at 300 seconds. Any other suggestions would be welcome. Thanks again.

[gihayes 47]

I used to have that issue until I lowered my blast alive message setting to 30 seconds. I haven't had the issue since.

[ggrallo 4]

Thanks for suggesting this. I tried your suggestion of lowering the blast alive to 30 seconds, but it still didn't correct the issue. Any other suggestions would be welcome!

[Luke 42077]

Just so we're clear, that's really not recommended from a resource consumption standpoint as it's going to cause a lot of repeated network activity, so if it didn't help, then i would set it back to default.

[Milldor 14]

DLNA has never consistently worked for me on any devices.

I've had the server running on Windows and now on a Docker in Unraid. Emby doesn't show in Windows explorer, LG TV, Nvidia shield or android phone, Everything works through the respective apps. But DLNA has never shown up for more than 10 minutes,

[Luke 42077]

We're looking into improving it. Thanks for the feedback.

[Luke 42077]

This should be much better in Emby Server 4.6. Thanks.