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Posted

When trying to login to emby.media it gives me an error that I have an invalid password and but it allows me to login to the forum with my username and password. I’ve tried to reset and it still doesn’t allow me to login but again allows for login to the forum. 

Happy2Play
Posted (edited)

Has it worked before?

Do you have "Allow remote connections to this Emby Server." enabled on the user?

Edited by Happy2Play
Posted
On 10/1/2020 at 6:58 PM, Evan0123 said:

When trying to login to emby.media it gives me an error that I have an invalid password and but it allows me to login to the forum with my username and password. I’ve tried to reset and it still doesn’t allow me to login but again allows for login to the forum. 

Wanted to "ping" you with a direct reply.  Can you answer Happy2Play's question?

Can you also give us a bit more info.  Are you running your own Emby Server or connecting to some one else's Server?

  • 1 month later...
Posted
On 10/2/2020 at 8:11 PM, Happy2Play said:

Has it worked before?

Do you have "Allow remote connections to this Emby Server." enabled on the user?

Yes it's worked before, and not sure I'm connecting to someone elses

On 10/3/2020 at 4:20 AM, cayars said:

Wanted to "ping" you with a direct reply.  Can you answer Happy2Play's question?

Can you also give us a bit more info.  Are you running your own Emby Server or connecting to some one else's Server?

I'm connecting to someone else's

Posted
On 10/3/2020 at 4:20 AM, cayars said:

Wanted to "ping" you with a direct reply.  Can you answer Happy2Play's question?

Can you also give us a bit more info.  Are you running your own Emby Server or connecting to some one else's Server?

Also I can login to the forum but not emby.media

Posted
4 minutes ago, Evan0123 said:

Yes it's worked before, and not sure I'm connecting to someone elses

I'm connecting to someone else's

Have you talked to them?  Are you sure they haven't turned off your access to their server, or maybe they are doing some system maintenance and their server is down?

Posted
1 minute ago, Ronstang said:

Have you talked to them?  Are you sure they haven't turned off your access to their server, or maybe they are doing some system maintenance and their server is down?

I can still connect off my Shield and Xbox, I just can't actually login to my account

Posted
15 minutes ago, Evan0123 said:

I can still connect off my Shield and Xbox, I just can't actually login to my account

What do you mean by that?  If you can login on 2 devices that would seem to indicate things are working.
What device or app can't you login?

Posted
Just now, cayars said:

What do you mean by that?  If you can login on 2 devices that would seem to indicate things are working.
What device or app can't you login?

I'm trying to connect from emby.media on my PC

Posted

Are you logging into the Emby Connect screen with local account info?

Posted
5 hours ago, cayars said:

Are you logging into the Emby Connect screen with local account info?

Not sure what you mean by this? I’m trying to login to Emby.media on my PC with my Emby details, I can login to my account on the forum but it always says invalid password when I try to login to the media website. 

Posted

There are two ways you can login via apps.  One way is with the local account credentials and the other with Emby Connect.  They each have their own screen to use.

For example try looking for a manual setup or similar.  You then enter the server IP or name, port and then the username/password.

Posted
On 11/12/2020 at 1:25 PM, cayars said:

There are two ways you can login via apps.  One way is with the local account credentials and the other with Emby Connect.  They each have their own screen to use.

For example try looking for a manual setup or similar.  You then enter the server IP or name, port and then the username/password.

I'm sorry man nothing is working, I'm just not sure what to do I can't access Emby on my PC

 

Do you have Discord or something I can screen share what I'm doing?

Posted

You can post pics here as we know your username. :)  Passwords should not be shown of course.
Feel free to PM if you like.

This sounds like it may be a server issue and nothing you can do as the admin may need to remove/add you back again.

Posted

Not sure how much we can do without having access to the Emby Server but we can surely give it a try.

Posted
1 hour ago, Luke said:

@Evan0123 would a teamviewer session with @cayars help?

Ya that would be perfect

33 minutes ago, cayars said:

Not sure how much we can do without having access to the Emby Server but we can surely give it a try.

The Emby Server would be the one I'm connected to? It's my cousin's coworker and I just connect to his for free

Posted

Download teamviewer from www.teamviewer.com and install it.

Then send me a PM with the userid and one-time use password you get on teamviewer launch.
I'll connect and open a chat window.

I can assist you now for the next hour or two or anytime tomorrow.

  • 2 weeks later...
Posted

Hi! Wondering if this was resolved because I seem to be having the same issues as well. I can log into the forum page but not the media page and when I try to reset my password from the media page I keep getting this message:

 

image.thumb.png.4e89eadcbe911edf8ef8e655122edc06.png

pwhodges
Posted

Remember that your forum/Connect account is different from your server account.

That message is for the server account; are you on the same network as the server, as it requests?

Paul

  • Like 3
Posted

yes, it did. Thank you! @pwhodges was correct, the problem was my server account. 

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