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WhiteGuyTranslating
Posted

So I have built another server, this time going full AMD with a Ryzen 3600 and Radeon RX 550. It's fast, stable at either the overclock or normal, and not too terribly expensive for what's in it. Everything loads great, kept ethernet cable unplugged while installing so Win10 would not load the wrong drivers (as I've read it tends to do with AMD stuff), and I have update the bios and all the drivers. It works as normal. However, when I finally install emby server (after making sure I have ALL Win10 updates) I can no longer restart the computer or put it into sleep mode without a blue screen. The specific error to reference is "Thread Stuck In Device Driver". If I exit emby server before attempting a restart or sleep, it works as normal (no blue screen). But, if emby server is on, blue screen every time.

Has anyone run into this issue before? Would trying an earlier version of emby be worth it? Any help would be greatly appreciated.

Posted

Hi, where exactly do you see that error? Can you show a screenshot? Thanks.

WhiteGuyTranslating
Posted

Figured it out, after some sleuthing through other posts and Dr Google. It seems that the Radeon RX 550 is notorious for having this error. I know that emby is built to do transcoding through the graphics card, so maybe that is why emby was the trigger for this issue. The error was literally a Windows Blue Screen with a QR code you could scan and the error message:

Fix Windows 10 Thread Stuck in Device Driver Error. Easily! - Driver Easy

Looked just like that.

At any rate, there was no fixing it so I bought an Nvidia 1650 and it works like a charm with no crash whatsoever. Something about emby and AMD that did not want to play nice.

Posted

Thanks for the feedback.

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