Constant freezing when playing 4K

[CHA0SENG7NE 28]

I have tried the 2017 Shield. Still the same problem.

I have tried using an external player (VLC) direct paths turned on. Playing absolutely fine. Whilst it's playing I turn the server off and it's still going after 10 mins

I will try some other suggestions next is the AET app and nic setting mentioned earlier.

[CHA0SENG7NE 28]

1 hour ago, CBers said:

Do you have another Emby client you can use? 

Just wondering if it's exoplayer. 

TL;DR Have you tried an external player? 

I have just tested with emby theater on another pc. Direct play looking on the dashboard of server. Just played no problem. No stutter. Even with the shield using the external player direct path mode at the same time.

[sooty234 266]

What about NIC negotiation? Maybe auto isn't playing well? Maybe try choosing 1gig full duplex? 

[CHA0SENG7NE 28]

16 minutes ago, sooty234 said:

What about NIC negotiation? Maybe auto isn't playing well? Maybe try choosing 1gig full duplex? 

Just tried and same issue also tried the offload disabled. As mentioned before. It didn't work. Still stuttered.

[sooty234 266]

Yeah, looks like you'll have to wait for ebr to poke around. 

[FrostByte 5392]

37 minutes ago, CHA0SENG7NE said:

I have just tested with emby theater on another pc. Direct play looking on the dashboard of server. Just played no problem. No stutter. Even with the shield using the external player direct path mode at the same time.

Did you also try ET on the Shield?  That has a newer version of Exoplayer than ATV currently

[CBers 7450]

1 hour ago, CHA0SENG7NE said:

I have only tried the version available from the play store. So this is different to that. I'm happy to give it a try and report back

The latest version (currently v3.1.39) is available in the first post, which you can then side-load onto your Shield. 

It has an Emby built version of exoplayer in, so is slightly newer/better than the version in the ATV app. 

Edited September 26, 2020 by CBers

[CHA0SENG7NE 28]

Just trying to install now but struggling.

I have downloaded from the link

emby-android-google-armeabi-v7a-release.apk

Hopefully I can get it to work

 

[FrostByte 5392]

You'll need some File Explorer type app on the Shield, then just navigate to your USB or wherever you placed the apk and click install.  So easy even crusher11 could do it.

[CHA0SENG7NE 28]

So installed the correct version.

But no luck it's still getting a bad stutter.

 

 

[Carlo 4560]

2 hours ago, PenkethBoy said:

i have done an initial test by adding a new library to my test server with the two movie

my server is win 10 if that matters

i added the library path as unc to start with to see what results we get

OK try something for me please.

Map the drive in windows and then setup your library in Emby with the drive letter and no UNC at all.  Not in the optional spot as well.

How does it play now?  Same as when you used UNC or worse?

[Luke 42077]

Actually i would suggest avoiding mapped drives because when they idle windows will disconnect them, and your Emby Server won't be able to reach them. I would use the original network location.

[CHA0SENG7NE 28]

Ok will do

[Carlo 4560]

37 minutes ago, Luke said:

Actually i would suggest avoiding mapped drives because when they idle windows will disconnect them, and your Emby Server won't be able to reach them. I would use the original network location.

This is just a test for him to try to see if there is a performance difference.

[CHA0SENG7NE 28]

No probs I'll give it a go tomorrow

[PenkethBoy 2068]

i already did the map drive test - it has no effect - same result as unc

only way to stop the pausing is to have the media local to the server

[sooty234 266]

Am I the only one who doesn't have any problems playing these videos?

Edited September 26, 2020 by sooty234

[Happy2Play 9780]

5 minutes ago, sooty234 said:

Am I the only one who doesn't have any problems playing these videos?

With a 10Gb back bone I would not think you would see these issues.

[sooty234 266]

2 minutes ago, Happy2Play said:

With a 10Gb back bone I would not think you would see these issues.

So does penkethboy, but still only 1G to the shield. I do have flow control, jumbo frames and other stuff configured. Maybe that stops shield from getting hungry.... I don't have a manufactured NAS, though.

[Carlo 4560]

I can play them back as well without issue on my 10G network but if I use a NAS or File Server on 1G I have this issue.

It's a network throughput issue.  If on 1G I apply QOS then most of the time this also fixes the issue.

[FrostByte 5392]

I just played all of 1917 remux with TrueHD track with no issues.  Emby server is located on Synology NAS.  Shield 2019 pro and NAS both hard wired into same wifi extender.

[Carlo 4560]

5 minutes ago, FrostByte said:

I just played all of 1917 remux with TrueHD track with no issues.  Emby server is located on Synology NAS.  Shield 2019 pro and NAS both hard wired into same wifi extender.

Now setup a PC running Emby Server pulling data from your NAS and sending it to your Shield. Direct from PC or direct from NAS is not an issue.  Only with the NAS->PC->Client on high bitrate 4K files like 75 Mbps+

[FrostByte 5392]

Makes sense.  I'll set up a portable install tomorrow on Windows to test

[FrostByte 5392]

Audiomixer has a similar issue, though he's running server on his Shield where the client is and only the the media is on the NAS.  So only 2 devices vs 3.  Shield-->NAS-->Shield and his has similar buffering.  I would assume then that ATV Exoplayer isn't directly accessing the data like VLC does as an external player, put pulling the data instead.  

 

 

[sooty234 266]

I created a test library on one of my machines, earlier. It's only got a 1G hook up. I put Vertigo on it. Playing it with the shield, every few minutes it pauses. So this is very demonstrable.