4.5.0.50 cover and thumbnails

[Luke 42077]

I'm sorry to hear about your issue. Is this windows 10? is it up to date?

[Happy2Play 9780]

9 hours ago, Sky blue said:

Yes, i have get big problem, some video can play, some are not (playback error)
and My movie cover all gone, but all poster have in movie folder.
My server AMD Ryzen 9 3900 12-Core Processor, 24 cores and RAM 128GB

When I see this it is almost always a cache issue.  Have you tried clearing browser/device cache?

But a server log would probably provide more information.

Edited September 23, 2020 by Happy2Play

[Carlo 4560]

But he's getting green half rendered images which is usually a sing of GPU graphic issues from my experience.

[Happy2Play 9780]

Just now, cayars said:

But he's getting green half rendered images which is usually a sing of GPU graphic issues from my experience.

I would say two different issues here as one would appear to image processing and the other a cache issue.

[Carlo 4560]

I think it's the same issue based on what he said and what I experienced on Android but it's possible to be part cache issue.

[sooty234 266]

Let's see if this video helps you guys understand. And remember, the result is what I see on all devices.

[sooty234 266]

3 hours ago, Luke said:

I'm sorry to hear about your issue. Is this windows 10? is it up to date?

Yes, Windows 10 fully up to date.

[Happy2Play 9780]

8 minutes ago, sooty234 said:

Let's see if this video helps you guys understand. And remember, the result is what I see on all devices.

 

Are there image processing error in the log corresponding to the video?

[sooty234 266]

1 minute ago, Happy2Play said:

Are there image processing error in the log corresponding to the video?

I haven't looked. I posted a log in first post

[PenkethBoy 2068]

this wont fix it but a couple of ideas to try to see what results you get

before you change the image in the video have you tried deleting it first - i have had a couple of blank images in the past - but TMDb related - and deleting the image suddenly made the proper image appear as it was too quick for a d/l - maybe a red herring but even if one does not appear it might allow the one you pick to appear properly - simple test

have you tried also deleting the cache folder under the programdata (i would do it with the server off) - it will force the server to regen the images as you browse - also might make the situation worse - but would kill off dodgy images - although they may come back if it is a skia/hwa issue on older hardware etc - does not look like you have much to lose at this point

 

[Happy2Play 9780]

I suspect lots more of these errors in the log as the first log is limited to what was shown in first post.

2020-09-22 19:03:23.405 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 4.5.0.50
	Command line: C:\Users\name\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
	Operating system: Microsoft Windows 10.0.19041
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: C:/Users/name/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 24
	Data path: C:\Users\name\AppData\Roaming\Emby-Server\programdata
	Application path: C:\Users\name\AppData\Roaming\Emby-Server\system
	System.InvalidOperationException: System.InvalidOperationException: Operation is not valid due to the current state of the object.
	   at Emby.Server.Implementations.Library.LibraryManager.ConvertImageToLocal(BaseItem item, ItemImageInfo image, Int32 imageIndex, CancellationToken cancellationToken)
	   at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
	   at MediaBrowser.Api.Images.ImageService.GetImage(ImageRequest request, Int64 itemId, BaseItem item, Boolean isHeadRequest)
	   at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
	   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()

 

[sooty234 266]

6 minutes ago, PenkethBoy said:

this wont fix it but a couple of ideas to try to see what results you get

before you change the image in the video have you tried deleting it first - i have had a couple of blank images in the past - but TMDb related - and deleting the image suddenly made the proper image appear as it was too quick for a d/l - maybe a red herring but even if one does not appear it might allow the one you pick to appear properly - simple test

have you tried also deleting the cache folder under the programdata (i would do it with the server off) - it will force the server to regen the images as you browse - also might make the situation worse - but would kill off dodgy images - although they may come back if it is a skia/hwa issue on older hardware etc - does not look like you have much to lose at this point

 

I'm only testing with one library, because I don't want to screw up the images that are correct.

I just tried deleting and then refetched the images. The same result. I'm not going to delete the cache, because I'm pretty certain that will break all images.

[Happy2Play 9780]

Is TMDB making more changes that breaks Emby?  URL links to File not Found

2020-09-22 19:01:14.222 Debug App: ConvertImageToLocal item 2181784 - image url: https://image.tmdb.org/t/p/original/jZDEVnA6uQhuQopxKHr7d5ASRx5.jpg
2020-09-22 19:01:14.222 Info HttpClient: GET https://image.tmdb.org/t/p/original/jZDEVnA6uQhuQopxKHr7d5ASRx5.jpg
2020-09-22 19:01:14.256 Error HttpServer: Error processing request

 

[PenkethBoy 2068]

yep deleting the cache will give you the problem across all libraries

that image is coming back file not found - so maybe tmdb are playing again

just did a full refresh on a very small test library and not see any errors - but its probably only specific movies that they have done things to

@sooty123 could you give us a short list of movies to test just in case this is a tmdb issue?

not saying its not skia but might be two things at play here

Edited September 24, 2020 by PenkethBoy

[sooty234 266]

I haven't tested a movie library, only a TV library.

[sooty234 266]

On creating a test tv library, it worked correctly. Also a test movie library. So this is leading to one particular library. In this case, it's my recorded TV library. The one that is set in the DVR config....

Edited September 24, 2020 by sooty234

[PenkethBoy 2068]

ok then thats not skia related then as if it ws then the new test lib would have failed

if you copy over some of you recording library to the test library does the problem follow or not?

[sooty234 266]

17 minutes ago, PenkethBoy said:

ok then thats not skia related then as if it ws then the new test lib would have failed

if you copy over some of you recording library to the test library does the problem follow or not?

Copying a show from recorded to test library, works correctly. 

I'm recording a show right now, but later when it's finished, I'll nuke the recording library, and remake it. Then I'll see if that corrects this.

[PenkethBoy 2068]

Good Luck

[Sky blue 2]

i reinstall pc brower and test , get same result.

I running emby on ubuntu 18.04 server version.
i not seen like this before 4.3 , now i upgrade 4.5 , i have issue .

 

[sooty234 266]

OK, well, I removed the series recording path from the DVR config, let the server rescan and remove the library. Then re-applied it, and let it re-scan (that took a while). That appears to have straightened it out. So I guess the upgrade to 4.5.0.5 screwed up that library, in some way.

[ebr 16169]

16 hours ago, sooty234 said:

The GPU shouldn't be used for anything other than a display output. As I already said, I built it that way. Emby has no business usurping it. Stop using it entirely!

 

It is a 3rd party library causing you this issue.  We're sorry it is a problem but we don't always have complete control over these things and, as Cayars pointed out, newer systems were fixed with this library update so backing it out causes problems for them.  We will try to find a solution but it isn't always so simple.

[sooty234 266]

8 minutes ago, ebr said:

 

It is a 3rd party library causing you this issue.  We're sorry it is a problem but we don't always have complete control over these things and, as Cayars pointed out, newer systems were fixed with this library update so backing it out causes problems for them.  We will try to find a solution but it isn't always so simple.

 

It appears to not have anything to do with the GPU, after all. The server upgrade seems to have broken the DVR library, and I had to remake it. 

[Luke 42077]

I apologize for your issue. We'll try to chase down what happened.

[Luke 42077]

12 hours ago, Sky blue said:

i reinstall pc brower and test , get same result.

I running emby on ubuntu 18.04 server version.
i not seen like this before 4.3 , now i upgrade 4.5 , i have issue .

 

Just for others reading this topic, this user's issue is related to their media storage being unreachable, not due to the server update.