Hue Mood Lighting plugin crash

[mrees 6]

A bit of a funny one here.

For quite some time now I have been having an issue where Emby Server will crash approximately 60 seconds before the end of any catagory of file that matches 'movie'. This will happen on every movie without fail any anything (eg) classed as a movie ie: Music (retail) videos.

TV shows play without issue and almost all media is being direct played (on a 2018? Nvidia Shield)

I have attached logs in case anyone can help. I figured it may just be a small bug that would be fixed with a software update, but its been happening for 6-12 months now and so I thought I should log it here.

Any help would be amazing.

Thanks again

embyserver.txt

[Luke 42085]

HI, what do you mean by server will crash?

[mrees 6]

Hi Luke,

Sorry, I should have been clearer. Emby app on the server will crash.
Going into windows (clock) task bar and right clicking the Emby Icon and restart wont fix the issue. I need to shut emby down completely and restart it (no reboot required).

During this time (of crashed state), Emby is not able to be connected to by any clients.

Edited September 20, 2020 by mrees

[Luke 42085]

@mrees have you updated to Emby Server 4.5? Are you still running into this?

[mrees 6]

@Luke

Ill test it more this week. Did you find a bug by chance?

(and yes, running 4.5)

Thanks for your reply

[Luke 42085]

I didn't find anything in particular, but a number of related areas have had improvements in 4.5 so I think it's worth re-evaluating from scratch. Thanks.

[mrees 6]

No probs. Gimme a few days and I will report back either way.

Thanks for the follow up.

[mrees 6]

@Luke

Unfortunately the issue still persists....

[Luke 42085]

@mrees would you mind providing a server log example from 4.5.2? thanks.

[mrees 6]

Absolutely!

Thanks for having a look

It appears it DOESNT occur when using the web interface, but does on almost all other platformshardware_detection-63737861589.txtembyserver-63737861564.txtembyserver.txtunhandled_ef556a69-110f-4b88-8876-21c9e156702f.txt

Please see attached

[Luke 42085]

Remove the hue hood lighting plugin and you'll be good to go.

@chef

[chef 3810]

@Luke, judging by the logs, he is using the old Phillips hue plugin.

@mrees, can you remove the old hue plugin and try the new version from the plugin catalog?

Edited October 11, 2020 by chef

[mrees 6]

Thanking you VERY much!

So far, so good.

I havent reloaded the plugin at this stage as Im not really needing it anymore

Thanks for all the help. This has been an issue for quite sometime (a long time before posting) and im STOKED to finally have a fix for it.