Something Randomly deleting movies

[PuNkeD_72 0]

Hi, so Emby seems to be randomly deleting the latest movies that I download. I cant figure out why. Can anybody help?

I've attached the logs which show some of the movies being deleted.

 

Thank  you in Advance.

embyserver-63735689114.txt

[Luke 42085]

Hi, emby does not delete your files unless you do it using the menu features in emby. Why do they feel emby deleted the files?

[Carlo 4561]

Hi,

I took a look at your log and there are no user requests to delete files, HOWEVER during scan Emby is finding files that are no longer present and removing them from the system.

So you might want to check whatever other scripts you have running on the server to see what they're doing or check all disks (chkdsk) for errors if you have no scripts or programs running that manipulate your files.

[Luke 42085]

That's right, there's no delete activity here. if you'd like to provide more server logs from other times then I'll be happy to check those as well.

[Happy2Play 9783]

@Luke

Why is this example removed and re-added?

 

2020-09-14 02:30:21.947 Info LibraryMonitor: Movies (D:\Movies) will be refreshed.
2020-09-14 02:30:22.289 Info App: Removing item from database, Type: Folder, Name: Alice in Wonderland (2010) [1080p], Path: D:\Movies\Alice in Wonderland (2010) [1080p], Id: 13663
2020-09-14 02:30:22.290 Info App: Deleting path C:\Users\PuNkeD\AppData\Roaming\Emby-Server\programdata\metadata\library\9e\9e53c5b30330ffba6e34c5ff697e7203
2020-09-14 02:30:22.372 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: C:\Users\PuNkeD\AppData\Roaming\Emby-Server\system\ffprobe.exe -i file:"D:\Movies\Alice in Wonderland (2010) [1080p]\Alice.in.Wonderland.2010.1080p.BluRay.x264.YIFY.mp4" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data
2020-09-14 02:30:22.693 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 0
2020-09-14 02:30:22.707 Info App: MovieDbProvider: Finding id for item: Alice in Wonderland

 

[Luke 42085]

Just now, Happy2Play said:

@Luke

Why is this example removed and re-added?

 

2020-09-14 02:30:21.947 Info LibraryMonitor: Movies (D:\Movies) will be refreshed.
2020-09-14 02:30:22.289 Info App: Removing item from database, Type: Folder, Name: Alice in Wonderland (2010) [1080p], Path: D:\Movies\Alice in Wonderland (2010) [1080p], Id: 13663
2020-09-14 02:30:22.290 Info App: Deleting path C:\Users\PuNkeD\AppData\Roaming\Emby-Server\programdata\metadata\library\9e\9e53c5b30330ffba6e34c5ff697e7203
2020-09-14 02:30:22.372 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: C:\Users\PuNkeD\AppData\Roaming\Emby-Server\system\ffprobe.exe -i file:"D:\Movies\Alice in Wonderland (2010) [1080p]\Alice.in.Wonderland.2010.1080p.BluRay.x264.YIFY.mp4" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data
2020-09-14 02:30:22.693 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 0
2020-09-14 02:30:22.707 Info App: MovieDbProvider: Finding id for item: Alice in Wonderland

 

That's the realtime monitor reacting to file changes, but the file changes did not come from emby.

[Drunken 3]

I have the same problem. Movies i have seen over and over, gone.  Funny thing is that emby showed them in the library. But when i clicked it it startet another movie and the one i wantet to see, was then gone.  I can luckely get them back from my NAS filestation. But its a pain in the ...  

Anybody know why this happens?  Sometimes they are just gone from library also 

[Luke 42085]

2 hours ago, Drunken said:

I have the same problem. Movies i have seen over and over, gone.  Funny thing is that emby showed them in the library. But when i clicked it it startet another movie and the one i wantet to see, was then gone.  I can luckely get them back from my NAS filestation. But its a pain in the ...  

Anybody know why this happens?  Sometimes they are just gone from library also 

HI, Emby Server does not delete any files unless you specifically use the delete file function.