Problema de conexion con mi istancia EC2 de AWS

[Administra 1]

hola brothers, últimamente he estado usando VPSde AWS, pero antes de usar los de esta empresa, utilizaba los VPS de VULTR, el problema con el que me he topado, es que en los servidores de amazon, no puedo conectarme externamente a mi servidor, he colocado ya la dirección ip, tanto publica como privada y no me puedo conectar desde mi phone o portátil, también me registre y agregue mi correo al servidor emby y si me reconoce que esta registrado el servidor, pero al momento de querer conectar, me da error, alguien de acá que me pueda ayudar se lo agradecería, ya llevo un buen rato buscando solución pero no la encuentro.

[Carlo 4561]

Hi,

Once you got Emby installed in AWS did you setup Emby for remote access?

[Administra 1]

No brother, that remote configuration I do not know how to do it, I tell you, my first experience with emby, was to install it, and then enter the ip and I contact, I did not have the need to perform remote configuration, I would appreciate if you help me, how is that the remote configuration to see if it works in this vps windows amazon web server.

[Carlo 4561]

If you setup Emby inside your own LAN (home network) you won't need to do anything if you only want to access the Emby server from your house.

But with the server setup in the cloud you HAVE to access it remotely as you aren't on the AWS lan.

Let's start with with knowledge base article which should have enough information for you to get remote setup working.

https://support.emby.media/support/solutions/articles/44001849007-connectivity

Let us know how you make out.

[Administra 1]

Thanks brother for your support, I see the link you sent me and inform me how to make that configuration, if I have difficulties I always comment here as they help me, again thank you very much

[Administra 1]

Hello new brothers, I have seen the tutorial you sent me, I have followed the steps, of creating new network rules, and I have bought if I can enter emby. well let me tell you that from my server if I want to enter emby with another browser, I successfully entered, but when I want to enter emby through my local computer I can not, I get an error, there in the tutorial talks about configuring the raoute, I did the steps but could not enter the server raoute, enter the end and put ifconfig to see the address and also was not successful, please help me, because I want to access my emby but remotely, either from my local computer or an external browser.

[Carlo 4561]

Can you post screen shots of the AWS firewall and passthrough/port forwarding you have setup in AWS?

[Administra 1]

Of course, with pleasure I attach the captures of the steps that you realize, they located a few steps for example as the configuration of the route that I could not realize, where it is the configuration for the wifi does not appear to me, only appears ethernet 

 

[Carlo 4561]

Your machine is running on the local network with an ip of 10.0.04 and the external IP is 13.84.160.84

Where is your forwarding of the outside IP to the inside IP?

[Happy2Play 9780]

Only one port appears to open on that external ip also.

[Carlo 4561]

I just happened to notice you're testing port 80 at canyousee me but your Emby Server is setup on port 8096.

If you setup port 80 to 8096 forwarding then you need to change the remote port in Emby Networking for non SSLto port 80 as well.

[Administra 1]

5 hours ago, cayars said:

I just happened to notice you're testing port 80 at canyousee me but your Emby Server is setup on port 8096.

If you setup port 80 to 8096 forwarding then you need to change the remote port in Emby Networking for non SSLto port 80 as well.

Yes brother, I have created a new port rule in which I have placed port 80, but according to what you are telling me, how do I do that, please explain to me if you would be so kind

 

[Carlo 4561]

In Emby on the Network settings what do you have set here?

 

[Administra 1]

29 minutes ago, cayars said:

In Emby on the Network settings what do you have set here?

 

Here's what I got, here's what I got, brother

 

[Carlo 4561]

You don't need to show me what you got.  You need to change it to what I showed you.

You opened port 80 on your router so you need to set Emby to use port 80 in the remote setting I showed above.

You also need to make sure you are forwarding WAN IP port 80 to internal machine port 8096 on the Emby Server.

[Administra 1]

7 hours ago, cayars said:

You don't need to show me what you got.  You need to change it to what I showed you.

You opened port 80 on your router so you need to set Emby to use port 80 in the remote setting I showed above.

You also need to make sure you are forwarding WAN IP port 80 to internal machine port 8096 on the Emby Server.

It's ok brother, only I already tried changing the port 80 and it didn't work, what I haven't tried is to see the WAN 80 ip forwarding to the internal port, I really don't know how to do that step, can you support me with that?

[Carlo 4561]

Do me a favor and try this.

Open port 8096 on your router and set the remote port back in Emby to 8096.

Does this work?

[Administra 1]

13 minutes ago, cayars said:

Do me a favor and try this.

Open port 8096 on your router and set the remote port back in Emby to 8096.

Does this work?

I already tried and nothing works, brother, I opened the other entrance of the port and it always gives me error of to connect, this is the port that I opened

[Happy2Play 9780]

 

1 hour ago, Administra said:

what I haven't tried is to see the WAN 80 ip forwarding to the internal port, I really don't know how to do that step, can you support me with that?

What is your router model number?  

[Carlo 4561]

Unless I missed something this is a server hosted in AWS (Amazon) so you don't have a router to do port forwarding with in the conventional sense.

What you normally have to do if using plain old AWS is open 8096 and 8920 and use them with Emby default ports.  This way you just open the ports to the machine but don't need to forward ports per say.

[Happy2Play 9780]

Sorry, as I mentioned earlier the only port open on  that WAN IP is RDP (at least from a common port standpoint).

[Carlo 4561]

@Administra If you want to install TeamViewer on your Emby server I can take a look and see if I can give you a hand.  But you would have to remote in with RDP at the same time.

Let me know.

[Administra 1]

1 hour ago, Happy2Play said:

What is your router model number?  

I don't know brother, since I'm trying to configure an EC2 of amazon web server (AWS) just install my windows server 2019 and configure emby, but the server in local everything works fine, the bad thing is that for example if I want to access from my own computer or from my mobile does not make me the remote connection, by mistake

[Administra 1]

7 minutes ago, cayars said:

@Administra If you want to install TeamViewer on your Emby server I can take a look and see if I can give you a hand.  But you would have to remote in with RDP at the same time.

Let me know.

Of course, brother, I will gladly install it and give you access to the server, only that instead of the program you told me about, I can recommend another one, I use it and I think it is better, there is no need for you to install anything, if you think this is the link 
https://anydesk.com/en/downloads,
just download it and run it, I will give you the key to connect, but if you don't think so, no problem, I can install teamview

[Carlo 4561]

In a nutshell AWS changes how you do this.  The step we have in our Connectivity doc is a LOT different in an AWS environment.  Besides RDP ports you have to setup port forwarding in a unique virtual manner.

Check out this doc for info:

https://aws.amazon.com/blogs/mt/amazon-ec2-instance-port-forwarding-with-aws-systems-manager/