Emby crashing on smartphone

[Darkzorg 0]

Hi guys, I need Help. Everything worked perfectly, in the last days everything gets stuck when playing on my smartphone, I tried everything, I uninstalled the emby and installed it again, I already installed a previous version ... no results, when I send DLNA on my smartphone to TV everything transmits perfectly, only subtitles that do not go on TV, My smartphone in a Galaxy J8.

embyserver.txt

[Carlo 4561]

DLNA is a simple protocol and a lot of times subtitles will not play but it depends on the type of subtitle and the TV.

Do you have an Emby app on your TV that you could cast to instead?

[Darkzorg 0]

 

my tv has the app, but it doesn't work at all, samsung J series 2015, subtitles are not the biggest problem, but the sudden crashes on my smartphone

[Carlo 4561]

I think we're going to need some logs and additional info.  Could you follow the directions here for us:

Thank you!

[Darkzorg 0]

2 hours ago, Darkzorg said:

Hi guys, I need Help. Everything worked perfectly, in the last days everything gets stuck when playing on my smartphone, I tried everything, I uninstalled the emby and installed it again, I already installed a previous version ... no results, when I send DLNA on my smartphone to TV everything transmits perfectly, only subtitles that do not go on TV, My smartphone in a Galaxy J8.

embyserver.txt 1.26 MB · 0 downloads

I send my logs here

[Luke 42086]

On 9/6/2020 at 11:25 PM, Darkzorg said:

I send my logs here

Hi there, what version of the Emby android app are you running?

[Darkzorg 0]

On 9/11/2020 at 9:13 PM, Luke said:

Hi there, what version of the Emby android app are you running?

3.1.23

[Luke 42086]

Can you try this version and let me know how it compares?

Thanks.

[Darkzorg 0]

3 hours ago, Luke said:

Can you try this version and let me know how it compares?

Thanks.

 

I will install and return the feedback, Thank you.