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Media playback fail when transcoding


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Posted

Hello,

I'm getting consistent crashing after 4-5 minutes of playback when server is transcoding the media. All playback without transcoding seems fine. Playback of the same movie in Emby application (Android) works fine. I copied the link to issue with similar behavior, I've tested the solution from that thread to no success.

Installation

- Server version: 4.5.0.21 beta
- Server version: 4.4.3.0
- Installed in docker emby/embyserver
- Server host OS: Ubuntu 20.04
- Guest / Client: Web app on Firefox 77.0.1 (64-bit)

Steps to reproduce:
- Start playback of content in need of transcoding
- Playback will stop after 4-5 minutes
- Server will completely shut down, not just docker, but also host
 

https://emby.media/community/index.php?/topic/88371-emby-4430-crash-ubuntu-server-libc-227-while-transcoding/

 

embyserver-63733953376.txt embyserver.txt ffmpeg-transcode-c34ccf9d-dc6c-491a-bbfb-3de8271dc157_1.txt hardware_detection-63733952999.txt hardware_detection-63733953385.txt

Posted

Hi, can you please also attach the server log from the time of playing? Thanks.

Posted

Sure, attached is log from syslog on host, Ubuntu 20.04. If you were thinking about some other logs, please tell me

syslog

Posted

can you attach the emby server log from the exact time that you were trying to play? Thanks.

Posted

Many thanks for you patience. I'm still not sure I understand exactly what logs you would like. But below are logs from exact time from these outputs, these are taken from the host:

journalctl -u docker
cat /var/log/syslog

 

syslog-latest.txt journal.txt

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