New movies not detected

[falsyana 1]

Hi all,

I am trying to figure out why since previous week new movies added are not becoming visible in Emby, but I am getting a bit stuck on this one.

I am using the docker version but this has been working without a problem. There are already quite some movies in the library that have been scanned properly and when I add a new episodes of a show they are being picked up by Emby automatically.

All movies are in a single directory which I mounted on /mnt/movies in the container:

[root@docker1 ~]# podman exec emby ls -alh '/mnt/movies/Movie X (2020).mkv'
-rw-rw----    1 root     20010       1.8G Aug 23 04:56 /mnt/movies/Movie X (2020).mkv

 

Emby is running under group 20010:

[root@docker1 ~]# ps -ef | grep '[E]mby'
emby       29453   29429  5 17:24 ?        00:00:02 system/EmbyServer -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
[root@docker1 ~]# grep Groups /proc/29453/status
Groups: 998 20010

And all files (also the ones working properly) have the same ownership/permissions.

When clicking on 'Scan Library Files' in the web-gui (Settings -> Server -> Library) doesn't seem to put anything useful in the logs:

[root@docker1 ~]# tail -f /var/lib/containers/volumes/emby/config/logs/*
==> /var/lib/containers/volumes/emby/config/logs/embyserver.txt <==
2020-08-23 15:56:47.505 Info HttpServer: HTTP GET https://emby.example.com:8920/Library/VirtualFolders. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0
2020-08-23 15:56:47.506 Info HttpServer: HTTP Response 200 to 192.168.42.100. Time: 1ms. https://emby.example.com:8920/Library/VirtualFolders
2020-08-23 15:56:49.339 Info HttpServer: HTTP POST https://emby.example.com:8920/Items/f137a2dd21bbc1b99aa5c0f6bf02a805/Refresh?Recursive=true&ImageRefreshMode=Default&MetadataRefreshMode=Default&ReplaceAllImages=false&ReplaceAllMetadata=false. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0
2020-08-23 15:56:49.340 Info HttpServer: HTTP Response 204 to 192.168.42.100. Time: 1ms. https://emby.example.com:8920/Items/f137a2dd21bbc1b99aa5c0f6bf02a805/Refresh?Recursive=true&ImageRefreshMode=Default&MetadataRefreshMode=Default&ReplaceAllImages=false&ReplaceAllMetadata=false
2020-08-23 15:56:49.440 Debug XmlSerializer: Deserializing file /config/root/default/Movies/options.xml
2020-08-23 15:56:49.441 Debug XmlSerializer: Deserializing file /config/root/default/Movies/options.xml

 

Searching the entire log file for the filename of the movie doesn't come back with anything:

[root@docker1 logs]# grep -Ri 'Movie X' /var/lib/containers/volumes/emby/config/logs/
[root@docker1 logs]#

Also looking in the Metadata Manager the movie is not visible.

Does anyone have an idea where I could continue looking to troubleshoot this issue?

Thanks in advance!

[Luke 42078]

Hi, what happens after a full library scan?

[falsyana 1]

Awesomeness points for you !

Immediately permissions denied errors came on some other directory.

PS: Make a donate button on your website, I (as owner of the lifetime thing) would happily donate some extra!

Thanks.

[Luke 42078]

Thanks for the feedback !