Too many devices? Playback failed? How to remove devices?

[Dannyw19 0]

I just want to boot my older inactive devices off my account. I have three other devices, other than my firestick. How do I access the device menu? everytime I try to sign in it takes me to the "app" and I can't find the device log there.

[Happy2Play 9780]

You are referring to premiere device limit correct?

In-active devices should fall off automatically a couple day, but don't know the exact time frame.  There is no way to manually bounce per premiere devices.  I believe the only way to do this would be removing your premiere key then re-adding it. @ebr is this correct?

[chef 3810]

Here is a plugin which will remove duplicate devices stored in the emby data base.

The original thread for the composition of this plugin can be found here:

 

DeviceEditor.zip

[Happy2Play 9780]

@chef if I am not mistaken the servers device list has no affect on devices already holding a premiere slot.

[chef 3810]

10 hours ago, Happy2Play said:

@chef if I am not mistaken the servers device list has no affect on devices already holding a premiere slot.

I see, now, what you mean. You're right.

[ebr 16177]

12 hours ago, Happy2Play said:

I believe the only way to do this would be removing your premiere key then re-adding it. @ebr is this correct?

No.  That will not clear Premiere devices either.

More questions answered here:

Is there a limit to Emby Premiere

[Luke 42078]

Can we look at the actual playback problem that you're having?

[sooty234 266]

I have a question about premier devices. Looking at the matrix, it isn't clear to me that if I watch something in a browser and it's transcoded, with hardware acceleration as a premier feature, if the browser is utilizing hardware accelerated transcoding, does that browser then become a premier device? Or are browsers simply exempt from everything, as they have been in the past?

Edited August 23, 2020 by sooty234

[Carlo 4561]

No it doesn't.  That's a server Premiere Feature.  Now if you stream Live TV that's a Premiere feature on the client as well so it will use a license.

[sooty234 266]

So in some circumstances, browsers will be a premier device? That's new! It didn't used to be that way.

[Carlo 4561]

Check it out in the Matrix

https://support.emby.media/support/solutions/articles/44001173099-emby-premiere-feature-matrix

[Luke 42078]

7 minutes ago, sooty234 said:

So in some circumstances, browsers will be a premier device? That's new! It didn't used to be that way.

Only when a premiere feature is used.

[sooty234 266]

2 minutes ago, Luke said:

Only when a premiere feature is used.

Which hardware acceleration is. Or is it only the features in the specific matrix for the browser(s)? This is what I find, ambiguous. Full playback is free, but what if it uses hardware accelerated transcoding? Then it's a premier device?

 

And when did browsers become a premier device? 

 

[Carlo 4561]

They don't require a premiere license to playback is what he meant.  Anything that downloads/syncs, does camera upload, Cinema Intos, Live TV for example will use a license.

If on the server you do HW transcoding, use CoverArt it will not require a license on the client.

[sooty234 266]

According to ebr

Quote

Browsers do not currently count towards the limit.

 

[Carlo 4561]

According to Luke and I they do if using a Premiere feature on the client.  That is also what are matrix states as well.

I think what ebr meant was that it doesn't use a license for ONLY playback but will if using a Premiere feature.

[sooty234 266]

You guys need to get on the same page! I still don't have a clear answer.

Do browsers contribute to the premier device limit? @ebr

[Carlo 4561]

Browsers are essentially handled like Roku, Apple TV, Smart TV (LG and Samsung), Game Consoles (Xbox One or PS4). Free full playback but will use a license if using Premiere features.

I think the Matrix makes this very clear.

[sooty234 266]

So if there are multiple browser tabs with emby open, and each one is using a premier feature, each tab will count towards the limit. That's disgusting!

[Carlo 4561]

No it's still just one device.

[sooty234 266]

And now you're contradicting yourself. And also why the matrix is ambiguous. If there are multiple different browsers open, is that still one device? You guys need to be specific!

[sooty234 266]

Also, if I run multiple versions of the same app on the same machine, does each version take up one premier slot? And if I have two browsers open, Theater store app and Theater desktop open on the same machine at the same time, how many slots is that? 

[Carlo 4561]

I'm not contradicting myself.  You'll have one device used for Chrome if using Premiere features.  You'll use a license for Firefox if using Premiere features, same with Edge or any other browser.  But it doesn't matter if you have 1 or 5 tabs open.

[Happy2Play 9780]

Browser tabs are one client  (but who watches multiple tabs of Live TV?). now Different browsers ie Chrome/FireFox/Edge and so on would not be the same but I believe that comes back to UserAgents.  Who will be playing anything via ET store and ET desktop and ET online on the same system?  By technically are 3 clients.

Everyone will interpret this differently and still do after all the topics.

 

[sooty234 266]

This is awful! So if our chosen player has a glitch and we are forced to use another app on the same machine, we lose a slot. Or as some of us do, we'll test in multiple apps and browsers, we will lose multiple slots. How fantastic is that?!?!?!?!