Teebs 1 Posted August 22, 2020 Posted August 22, 2020 I'm having an absolute bugger of a time trying to connect to my server from the http://app.emby.media/#!/startup/selectserver.html side. I can access my media from http://localhost:8096/web/index.html#!/dashboard (Dashboard) but when I try and join the server from another device I can't. Part of the issue resides in the Dashboard not properly displaying the LAN access information In the guide it displays here: The troubleshooting process is at a halt then since I haven't even gotten to test the first step. Before I got a new computer the service worked fine, perhaps adding the new PC may have done something. I'm not sure. Any help would be appreciated.
Carlo 4561 Posted August 22, 2020 Posted August 22, 2020 Hi Teebs, Is this installed on Windows? Server using Ethernet or Wifi? How many LAN adapters installed? Try turning off IP6. If you open a cmd prompt on that machine and type in the following what do you get? ipconfig /all Can you upload your Emby server log as an attachement?
Luke 42083 Posted August 22, 2020 Posted August 22, 2020 Hi, did you try clicking the Connection Help button and going through the steps listed there?
Teebs 1 Posted August 22, 2020 Author Posted August 22, 2020 (edited) Quote Hi Teebs, Is this installed on Windows? Server using Ethernet or Wifi? How many LAN adapters installed? Try turning off IP6. If you open a cmd prompt on that machine and type in the following what do you get? ipconfig /all Can you upload your Emby server log as an attachement? Installed on Windows 10 Pro - Version 1909 Ethernet Network adapters Have not tried turning of IP6, will do that after a reboot and update any changes here. IPCONFIG /ALL It doesn't even look like IP6 is on? Latest Emby Server Log: embyserver.txt Edited August 22, 2020 by Teebs
Happy2Play 9783 Posted August 22, 2020 Posted August 22, 2020 (edited) IPv6 is enabled as you can see both adapters have a IPv6 address, but you have two different networks 10.x.x.x and 192.x.x.x so which network should Emby be bound to and present? Enter that address into Dashboard-Network Local IP address: Edited August 22, 2020 by Happy2Play
Carlo 4561 Posted August 22, 2020 Posted August 22, 2020 Remove PIA VPN service and it should function properly.
Happy2Play 9783 Posted August 23, 2020 Posted August 23, 2020 Binding the 192.168.0.101 should work. Assuming a static/reserved ip address on this system
Luke 42083 Posted August 23, 2020 Posted August 23, 2020 Please let us know if these suggestions help. Thanks.
Teebs 1 Posted August 24, 2020 Author Posted August 24, 2020 I disabled the VPN and bound the Local IP to 192.168.0.101. No dice. Any other approach?
Happy2Play 9783 Posted August 24, 2020 Posted August 24, 2020 1 minute ago, Teebs said: I disabled the VPN and bound the Local IP to 192.168.0.101. No dice. Any other approach? What is your Network type? Private or Public (Windows icon and type network status) To me it sounds like a firewall issue at least for the LAN.
Carlo 4561 Posted August 24, 2020 Posted August 24, 2020 Besides what Happy2Play mentioned about the firewall. Could be the local route table (VPNs don't always clean up well, most do). Emby should be restarted after the VPN change. If you still don't get an IP showing up on it's reboot your router as well. What do you get with "ipconfig /all" now? how about a "route print" ?
Teebs 1 Posted August 24, 2020 Author Posted August 24, 2020 (edited) I tried setting AVG to passive mode and vice versa with Windows Firewall. No luck there. The Emby server executable is also allowed through Firewall, so that's good. My ipconfig info was unchanged after rebooting. The thing that fixed my problem, to my knowledge is changing the server name. For whatever reason it allowed the local address to show after restarting the server. Weird.. it's working now though. Thanks for the suggestions everyone, it helped narrow the issue down. Much appreciated Edited August 24, 2020 by Happy2Play Modified image removing WAN address 1
ebr 16187 Posted August 24, 2020 Posted August 24, 2020 Why did you change the port? Are you sure the proper port is being allowed via the firewall(s)?
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