Play Button not working in app

[d3snc 0]

Good morning, I have a local network with the emby configured, I put a router to work on wifi, however when I went to use on the iphone, I connected but the play button is not working, I tried to disable the hardware acceleration but I couldn't solve . Does anyone know what can it be ?

[Luke 42077]

Hi there, what exactly happens?

[d3snc 0]

when I open the app on my iphone, the play button doesn't work, it doesn't play media

[Luke 42077]

What happens when you click play?

[d3snc 0]

Well, what happens is that the play button doesn't seem to work, I press it but nothing happens.

[Luke 42077]

Ok, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks !