Server repeatedly crashing/stopping

[sooty234 266]

Just recently, my server has been randomly going offline. The tray icon is present, but the server is non-operational. It just happened again, so I'm attaching the server log from the time it 'crashed'. embyserver-63731640222.txt

[Carlo 4561]

Looks like you have some nested folders being scanned but both are offline and throwing errors.

\\Htpc\d\Music test

\\Htpc\d\Music test\SACD Music

I see Executing Disk Space Almost Full Notification so might want to check on that.

Besides those I don't see anything else worth mentioned.

If this is crashing and Emby is stopped you should have an entry in EVENT VIEWER.

Can you check that and see if there is anything there.  If so upload what the event shows (detail tabs as well).

Thanks

[sooty234 266]

All minor issues, and resolved. Something like that should in no way cause the server to break its function. If so, the server needs hardening.

[Carlo 4561]

Yea, that what I said, I didn't see any problems just letting you know about the errors that were in the log.

Did you check Event Viewer?  There will always be something logged there if Emby crashes.

[Happy2Play 9780]

22 minutes ago, cayars said:

I see Executing Disk Space Almost Full Notification so might want to check on that.

That is just the plugin running its interval task

2020-07-29 08:54:57.496 Debug TaskManager: Queueing task DiskSpaceScheduledTask
2020-07-29 08:54:57.496 Debug TaskManager: Executing Disk Space Almost Full Notification
2020-07-29 08:54:57.498 Debug TaskManager: Disk Space Almost Full Notification Completed after 0 minute(s) and 0 seconds

But nothing in Emby log to really show why the Emby crashed.

[sooty234 266]

I've reintroduced the full drive in question, fully reformatted with a new drive letter. I'll bet that plugin has something to do with this. I'll get rid of it. 

The only thing that's close to the time frame in the event viewer, is a .net error, and it was shut down. And it is related to the Emby Server (attached)

 

New Text Document (2).txt

[Carlo 4561]

@Luke Can you take a look at this and see if you have any ideas on the socket error.

[Luke 42078]

There's nothing obvious here. I would try uninstalling these plugins:

2020-07-29 07:53:51.721 Info App: Loading CoverArt, Version=4.1.9.0, Culture=neutral, PublicKeyToken=null from C:\Users\Peter\AppData\Roaming\Emby-Server\programdata\plugins\CoverArt.dll
2020-07-29 07:53:51.721 Info App: Loading DiskSpace, Version=1.0.4.1, Culture=neutral, PublicKeyToken=null from C:\Users\Peter\AppData\Roaming\Emby-Server\programdata\plugins\DiskSpace.dll
2020-07-29 07:53:51.721 Info App: Loading MediaBrowser.Plugins.Anime, Version=1.4.5.0, Culture=neutral, PublicKeyToken=null from C:\Users\Peter\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.Anime.dll
2020-07-29 07:53:51.721 Info App: Loading playback_reporting, Version=1.7.0.3, Culture=neutral, PublicKeyToken=null from C:\Users\Peter\AppData\Roaming\Emby-Server\programdata\plugins\playback_reporting.dll
2020-07-29 07:53:51.721 Info App: Loading statistics, Version=2.0.14.0, Culture=neutral, PublicKeyToken=null from C:\Users\Peter\AppData\Roaming\Emby-Server\programdata\plugins\Statistics.dll

Then restart the server and see how that compares.

[sooty234 266]

I just removed Diskspace, but playback reporting was just updated, so I'll remove that, and see what happens....

[sooty234 266]

Well, since removing those two plugins, the server has remained stable. If it stays running for the next few days, that should prove to be conclusive...

[Luke 42078]

Thanks for the feedback.

[Carlo 4561]

Did you ever check for any events in the event viewer when your server went off line?

[sooty234 266]

I guess you forgot. That was post #6

[Carlo 4561]

I remember now as I did look at it.

Thanks

Edited August 16, 2020 by cayars

[sooty234 266]

Well, it crashed again. Gonna remove more plugins....

[Luke 42078]

Let us know how you get on. Thanks.

[sooty234 266]

Still crashing... now removing those plugins, completely. .NET even updated. This is a real problem....

[Luke 42078]

6 hours ago, sooty234 said:

Still crashing... now removing those plugins, completely. .NET even updated. This is a real problem....

Can you please attach a new server log? thanks.

[Carlo 4561]

Sooty234,

Anything else of use in Event Viewer? Is the error always something like this:

Description: The process was terminated due to an unhandled exception.
Exception Info: System.Net.Sockets.SocketException (10054): An existing connection was forcibly closed by the remote host.

[sooty234 266]

On 7/29/2020 at 6:57 PM, Luke said:

There's nothing obvious here. I would try uninstalling these plugins:

2020-07-29 07:53:51.721 Info App: Loading CoverArt, Version=4.1.9.0, Culture=neutral, PublicKeyToken=null from C:\Users\Peter\AppData\Roaming\Emby-Server\programdata\plugins\CoverArt.dll
2020-07-29 07:53:51.721 Info App: Loading DiskSpace, Version=1.0.4.1, Culture=neutral, PublicKeyToken=null from C:\Users\Peter\AppData\Roaming\Emby-Server\programdata\plugins\DiskSpace.dll
2020-07-29 07:53:51.721 Info App: Loading MediaBrowser.Plugins.Anime, Version=1.4.5.0, Culture=neutral, PublicKeyToken=null from C:\Users\Peter\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.Anime.dll
2020-07-29 07:53:51.721 Info App: Loading playback_reporting, Version=1.7.0.3, Culture=neutral, PublicKeyToken=null from C:\Users\Peter\AppData\Roaming\Emby-Server\programdata\plugins\playback_reporting.dll
2020-07-29 07:53:51.721 Info App: Loading statistics, Version=2.0.14.0, Culture=neutral, PublicKeyToken=null from C:\Users\Peter\AppData\Roaming\Emby-Server\programdata\plugins\Statistics.dll

Then restart the server and see how that compares.

Well, since doing this:

It hasn't crashed again. Previously, I had tried only removing Playback reporting and Statistics and left Coverart installed (I reinstalled them later, as the server continued to crash). So based on that, Coverart appears to be the offender.

[Luke 42078]

Is this on 4.4.3?

[sooty234 266]

Yeah, but it's weird. Nothing had been changed with emby. So it must have been a Windows update, or something...

[Luke 42078]

Ok the graphics library used by cover art has been updated to a new version for the next release of the server.

[sooty234 266]

Groovy. I'll leave it uninstalled for now. Any idea when the next release will be?

[Luke 42078]

Trying to make it happen very soon.