Windows - > Android Client Freeze / Shutdowns

[escodaddy 0]

I finally got my Emby server on my home theater PC up and running again after being dormant for a year. I ran all Windows updates (running x64 Win 8.1), Emby Server update to 4.4.3.

When running on my Nvidia Shield app client, I keep getting Server freezes around 10-14 mins into playback. At first I thought it was something with bitrate, so I ensured everything is set to auto, and H/W transcode remains to Auto/enabled/no throttling. With the same settings as 2019 (last use), I was able to access via Roku internationally and never had playback issues like this.

My hardware is a AMD APU A10-7850k w/ R7 radeon graphics, fysa.

With this freeze it starts a whole process of exiting the app, then it cant find my server again, and I have to do Emby Connect/pin retrieve to get it to see the server again.

But on my Windows clients I easily find the server again, yet on the Android client it can be painstakingly frustrating and take multiple logins/attempts.

I noticed my Emby server clock AND Nvidia shield clock/time were off sync by 20 mins also, so I thought maybe that was a potential conflict (?) but nothing changed.

I've never had these issues before with this PC and other clients (Roku, other win machines, Pixel phone). ** Ive watched episodes of my media on both an Android client and Windows 10 tablet, seamlessly, back to back epsides so far w/o pauses/freezes.

Any help would be appreciated!!

 

Edited July 28, 2020 by escodaddy

[Luke 42078]

Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !

[Carlo 4561]

Is your Shield TV and Server on the same network or going through the Internet?

For the media that's freezing on you, is this being transcoded?  Can you take a picture of playback with Stats for Nerds turned on (gear icon during playback on the client).

Is this happening with all your media or just a couple of videos?