Reports Plugin are showing the wrong time

[TCEmby1 8]

In my reports, the time people are watching moves is incorrect. The server is Ubuntu and is correct. Where can I check/change the time of my emby server?

[mastrmind11 722]

10 hours ago, TCEmby1 said:

In my reports, the time people are watching moves is incorrect. The server is Ubuntu and is correct. Where can I check/change the time of my emby server?

are you running emby in a docker container?  if so, you need to set the TZ in your run command.

[TCEmby1 8]

nope, not running in a container. Just on my ubuntu desktop. I have an HTTPS cert and domain. Could that be the issue? Sorry it was late when I typed my original issue--The time on my ubuntu desktop is correct. I don't know where it is pulling the incorrect time from.

Edited July 28, 2020 by TCEmby1

[TCEmby1 8]

My usage reports are wrong--I test it by watching something at 8:00 pm then looking at the reports and it says 1am. My server computer time is accurate. What is throwing it off? I have an HTTPS cert and domain. Could that be the issue? 

[duke1102 0]

Hey!

You can check the time and date on your server using the date command.
Also, you can check the current timezone on your server using 

user@server:~ $ timedatectl status

This gives this output:
               Local time: Di 2020-07-28 18:40:39 CEST
           Universal time: Di 2020-07-28 16:40:39 UTC
                 RTC time: n/a
                Time zone: Europe/Berlin (CEST, +0200)
System clock synchronized: yes
              NTP service: active
          RTC in local TZ: no

If you see that the timezone there is not correct, you can set the timezone using the long timezone string. You can get a list of all timezones with the command timedatectl list-timezones.

Then afterwards set your timezone via: sudo timedatectl set-timezone Europe/Berlin

Hope this helps!

[TCEmby1 8]

I opened a terminal and just checked and it is the same as my computer time (correct).. Emby is pulling the time from somewhere else

[Carlo 4560]

Quick question.  Are the times being recorded in your EmbyServe.log file correct or off as well?

What plugin are you referring to for the usage reports?

[TCEmby1 8]

Just the 'reports' folder at the bottom, I select 'activity' instead of media report, and (I just tested it) my last activity minutes ago is about 5 hours ahead.

[Carlo 4560]

BUG, @Luke

I can duplicate this and my reports are off as well.

[Happy2Play 9780]

Yes the Reports plugin Activity Report would appear to using UTC instead of specific timezone offset.  As you can see the Dashboard is using correct offset and not the plugin.

[Luke 42077]

What about other events in the server activity viewer?

[Happy2Play 9780]

1 minute ago, Luke said:

What about other events in the server activity viewer?

I am guessing these two topics are related.

https://emby.media/community/index.php?/topic/88599-reports-plugin-are-showing-the-wrong-time/&tab=comments#comment-907375

 

[Luke 42077]

Just now, Happy2Play said:

I am guessing these two topics are related.

https://emby.media/community/index.php?/topic/88599-reports-plugin-are-showing-the-wrong-time/&tab=comments#comment-907375

 

Actually no, probably not.

[Happy2Play 9780]

Just now, Luke said:

Actually no, probably not.

Same user talking about Reports.

[Luke 42077]

Ok sorry, yes if it's the same user then yes, same thing.

[Luke 42077]

I've merged your topics as they are discussing the same issue. Thanks.

[Happy2Play 9780]

It would appear Plugin Version 1.0.39 has resolved the Activity Report TimeDate issue in my test.

 

[Luke 42077]

Thanks for the feedback.