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Playback Error


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ryankeesler
Posted

Hello everyone,

I cloned my HDD to an SSD which had emby installed on it. I also recently transferred all the media off this old HDD to a Raid USB 3.0 drive. I now get the following error when trying to play videos.

 

Playback Error

No compatible streams are currently available. Please try again later or contact your system administrator for details.

 

I don't know how to get logs and I'm not sure what's really going on. I'm hoping someone here may know. Thank you in advance.

 

Posted

Check your file/directory permissions for the user account running Emby Server.

Check to make sure paths in the library are correct.  Pick a media item that isn't playing such as a movie.  Click the 3 dot menu and open edit metadata.

At the top will be the path to this media file.  Verify it is the correct path.

  • Solution
ryankeesler
Posted

Yep, I feel like an idiot. I had everything pointing at F:\ drive and the one thing I couldn't access was E:\ ... Changed to F:\ and it works now.

Posted

Thanks for the feedback.

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