JBHuskers 0 Posted July 15, 2020 Posted July 15, 2020 I hadn't ran into any issues for weeks, however one particular episode I was trying to watch from the middle of the 3rd season wouldn't load on Roku but loads on the android app and on desktop, any reason why?
mediacowboy 438 Posted July 15, 2020 Posted July 15, 2020 I had two movies do something similar the other day. What I did was delete all the files but the movie and then rescan those movies replacing all meta dad. 1
speechles 2055 Posted July 16, 2020 Posted July 16, 2020 (edited) This is probably an effect of the 9.3 firmware update Roku did. What is the media information for that unplayable file? It is shown at the bottom of the detail screen on the web app. Thanks. ..or did refreshing fix it? You can find the "Refresh" button when on the detail screen of the Roku app for that item. Edited July 16, 2020 by speechles
JBHuskers 0 Posted July 16, 2020 Author Posted July 16, 2020 3 minutes ago, speechles said: This is probably an effect of the 9.3 firmware update Roku did. What is the media information for that unplayable file? It is shown at the bottom of the detail screen on the web app. Thanks. ..or did refreshing fix it? You can find the "Refresh" button when on the detail screen of the Roku app for that item. I re-downloaded the specific episode, haven't tested to see if that works. It's just weird that only one episode in a series of over 200 would have the issue. This is what it looks like currently: Media Info Video Title480p H264 CodecH264 Codec Tagavc1 AVCYes ProfileMain Level30 Resolution640x480 Aspect Ratio4:3 InterlacedNo Framerate29.851 Bitrate872 kbps Color Primariessmpte170m Color Spacesmpte170m Color Transferbt709 Bit Depth8 bit Pixel Formatyuv420p Reference Frames1 NAL4 Audio TitleUnd AAC stereo (Default) Languageund CodecAAC Codec Tagmp4a ProfileLC Layoutstereo Channels2 ch Bitrate127 kbps Sample Rate48,000 Hz DefaultYes Containermp4
JBHuskers 0 Posted July 16, 2020 Author Posted July 16, 2020 41 minutes ago, speechles said: This is probably an effect of the 9.3 firmware update Roku did. What is the media information for that unplayable file? It is shown at the bottom of the detail screen on the web app. Thanks. ..or did refreshing fix it? You can find the "Refresh" button when on the detail screen of the Roku app for that item. I compared the file details to episode 8 (that didn't work) and episode 9 (that does work) and they're identical. It's so weird how just one episode doesn't work.
ebr 16169 Posted July 16, 2020 Posted July 16, 2020 Can you tell us what exactly you mean by "won't load"?
JBHuskers 0 Posted July 17, 2020 Author Posted July 17, 2020 I ended up downloading a new set and so far so good.
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