Not working .avi files in mobile

[Allison Silva 0]

my emby stopped transcode, I can't watch or convert .avi files.

Now when I try to watch it on my cell phone it goes as direct, no transcode more

 

Emby server (Windows): 4.4.3.0

embyserver.txt

Edited July 7, 2020 by allison.silva92@hotmail.co

[Carlo 4561]

You got a SocketException shortly after trying to play that file.

Have you tried multiple different files?

What happens if you force it to transcode?

[Allison Silva 0]

2 hours ago, cayars said:

You got a SocketException shortly after trying to play that file.

Have you tried multiple different files?

What happens if you force it to transcode?

how do I force it transcode?

I was watching normal for several days, stopped alone

after reinstalling emby server others .avi returned to work

[neik 873]

I am wondering why you need it to transcode in the first place?

My phone (Mi8 Pro) plays AVI's just fine directly.
I believe your S9 should be able as well.

[pwhodges 2014]

Avi is a container; there could still be differences in the codecs of the files concerned.

Paul

[Allison Silva 0]

1 hour ago, neik said:

I am wondering why you need it to transcode in the first place?

My phone (Mi8 Pro) plays AVI's just fine directly.
I believe your S9 should be able as well.

when I watch over the mobile network, it always transcoded, because of the slow network.

I managed to solve converting everything to .mp4, but it is strange because it was working before in .avi 

Edited July 7, 2020 by allison.silva92@hotmail.co

[Allison Silva 0]

42 minutes ago, pwhodges said:

Avi is a container; there could still be differences in the codecs of the files concerned.

Paul

 

I did not know that, very curious

[Carlo 4561]

Problem is likely in the network bandwidth.

If you can try it while connected to WIFI.

[neik 873]

8 hours ago, pwhodges said:

Avi is a container; there could still be differences in the codecs of the files concerned.

Paul

I always forget that, thanks!

7 hours ago, cayars said:

Problem is likely in the network bandwidth.

Seems so, at least the transcode reason in his screenshot is referring to that.

Edited July 8, 2020 by neik

[Allison Silva 0]

12 hours ago, cayars said:

Problem is likely in the network bandwidth.

If you can try it while connected to WIFI.

I tried the wifi too and it didn't work

only worked after converting to .mp4, honestly I don't know why

[Carlo 4561]

OK good to know. Thanks for the update.

[Luke 42085]

.avi files tend to be more problematic than other types. We are looking into improving it.