Slow Tuning - HDHR

[PristDean 13]

Thanks @Dave_1959 appreciated. Latest Android TV release was about two weeks ago, been problematic for me ever since. Ebr assures me a new release is is being reviewed by Google, that was about a week ago, not sure how that takes to hit release to the Play Store.

Will certainly take a look at Kodi skins etc. Thanks

[ebr 16169]

2 hours ago, PristDean said:

Thanks @Dave_1959 appreciated. Latest Android TV release was about two weeks ago, been problematic for me ever since. Ebr assures me a new release is is being reviewed by Google, that was about a week ago, not sure how that takes to hit release to the Play Store.

Will certainly take a look at Kodi skins etc. Thanks

Please just sign up for the Android TV beta via Google and it will correct the issue of exiting live TV after long playback.

[PristDean 13]

So i did that @ebr, yes it seems to have fixed the terrible lag leaving a tuned channel.... but... now when I view ITV2+1, after several minuted it just freezes... then after another few minutes returns to the guide with the message.. 'Unable to tune to channel'. Not noticed on any other channel yet,  Server log attached. One step forward, another one back

 

ffmpeg-transcode-5f0674ec-672a-4ba5-a13c-bfb2cd91d33a_1.txt

Edited July 20, 2020 by PristDean

[Luke 42077]

How does the web app compare?

[ebr 16169]

Looks like an error occurred at the stream source:

21:01:23.699 Impossible to convert between the formats supported by the filter 'Parsed_null_0' and the filter 'auto_scaler_0'
21:01:23.699 Error reinitializing filters!
21:01:23.699 Failed to inject frame into filter network: Function not implemented
21:01:23.699 Error while processing the decoded data for stream #0:0
21:01:23.706 [aac @ 0x1afa040] Qavg: 1902.138
21:01:23.706 [aac @ 0x1afa040] 2 frames left in the queue on closing
21:01:23.709 Conversion failed!

 

[PristDean 13]

7 hours ago, ebr said:

Looks like an error occurred at the stream source:

21:01:23.699 Impossible to convert between the formats supported by the filter 'Parsed_null_0' and the filter 'auto_scaler_0'
21:01:23.699 Error reinitializing filters!
21:01:23.699 Failed to inject frame into filter network: Function not implemented
21:01:23.699 Error while processing the decoded data for stream #0:0
21:01:23.706 [aac @ 0x1afa040] Qavg: 1902.138
21:01:23.706 [aac @ 0x1afa040] 2 frames left in the queue on closing
21:01:23.709 Conversion failed!

 

Source must be the Emby server then.... tested again tonight with the same result... but through Kodi it plays perfectly.  This is not going well.

[ebr 16169]

@softworkz

[Dave_1959 2]

On 7/21/2020 at 3:14 AM, Luke said:

How does the web app compare?

@Luke Not sure what you mean or want as a response 

@PristDean Sorry not had chance to test last night as got home to a 7 hour power cut! Will try later today.

@ebr 

Quote

Looks like an error occurred at the stream source:

Is this connected with the some channels not "Direct Playing" Issue ? If so do you need any further logs ?

 

[softworkz 5066]

Try hw decoding off, and all hw accel off.

[PristDean 13]

20 minutes ago, softworkz said:

Try hw decoding off, and all hw accel off.

With no acceleration or decoders enabled....Now takes a good ten seconds for an HD channel to load up... followed by 2 second freeze... followed by a 1 second freeze... followed by a 3 second freeze... etc..... unwatchable

[ebr 16169]

2 hours ago, PristDean said:

With no acceleration or decoders enabled....Now takes a good ten seconds for an HD channel to load up... followed by 2 second freeze... followed by a 1 second freeze... followed by a 3 second freeze... etc..... unwatchable

We already established your server isn't fast enough to transcode, correct?

So the situation we're in is your live TV streams need to be transcoded.

[Dave_1959 2]

11 hours ago, ebr said:

We already established your server isn't fast enough to transcode, correct?

So the situation we're in is your live TV streams need to be transcoded.

If turning off all HW Transcoding and Acceleration makes it worse then surely that shows that his hardware IS capable of transcoding (when the HW transcoding is enabled of course) ?

[Dave_1959 2]

In an effort to try to make some progress can someone please let us know where we are with the original  raised issue ?

I appreciate that there is certainly a lot more than just that issue but as a starting point towards making progress (and I for one feeling that at there may be some light at the end of the tunnel). 

I also accept that the main issue (The very slow (or hanging when)  loading live UK Freeview channels)  will require a bit of on going work to fully address but each journey begins with small steps. 

In order to get some form of performance (albeit with some lost functionality) "DirectPlay" should load the fastest however this raised the issue that some channels would not load at all. It is this that I'd like a reply to the progress on please.

On July 13th @cayars reproduced the issue -

On 7/13/2020 at 6:33 PM, cayars said:

With that setting enabled using Fox News (also happens to be recording) via Comcast with an HDHomeRun prime I too get a spinning circle and the channel won't play while other channels like CNN, MSNBC do play.  I end up getting an "Unable to Tune" message.

Now I know from experience that this makes isolating the cause a lot easier for developers but following that post apart from further guesses and speculation I haven't seen anything actually acknowledging that this is an issue or anything that's been done to investigate and resolve.

With the greatest respect to everyone, and I mean this by way of constructive criticism,  there seems to be an awful lot of confusion on what all the different setting are supposed to do, how they interact (or not) with each other and a general trend to not accept that there i an issue with Emby blaming everything but.

Hardware seems to often get the blame or siting that Emby can do a lot more than product xyz and so has an harder job in some circumstances and I can see some merit it this except we having issues with what I would term basic functionality - i.e. the ability to easily and consistently watch live freeview TV in the UK.

Blaming hardware when it's been stated that other applications on the same hardware work (as far as the Live TV performance is concerned) perfectly well is, with due respect, a kop out.

I want Emby to work and as I've stated several times I'm happy to provide whatever information I can, but (and agin by way of constructive feedback) if it's just going to be ignored or the questions asked ignored, or the information supplied not properly considered before bashing off a quick one line blaming something not relevant at that time because the supplied info was only skim read then I feel that unfortunately I don't see how these issues are going to be resolved in a timely and professional manner.

 

[Carlo 4560]

Well I'll let Luke or ebr comment but it's already been stated that there is a Live TV project underway.  So Live TV in a new form is currently very active in development & testing.  I can say that things that have been shown, tested and expressed in this thread are and will be used to test against the new project.

Nothing is being ignored and no issues are being discounted.

[PristDean 13]

18 hours ago, ebr said:

We already established your server isn't fast enough to transcode, correct?

So the situation we're in is your live TV streams need to be transcoded.

When did you do that exactly ?  I run your Emby server on a Synology DS218+ 2Gb Ram, 2TB SD with nothing else running on it.... If that is not fast enough for your server, & your server's transcoding needs a lot more power..... then i'll think i'll consider my options.

[ebr 16169]

1 hour ago, PristDean said:

When did you do that exactly ?

I was asking to confirm.  There have been multiple people in this thread with multiple problems.  I thought you had said that, when transcoding, your server CPU was pegged - but maybe I'm remembering someone else...

[PristDean 13]

26 minutes ago, ebr said:

I was asking to confirm.  There have been multiple people in this thread with multiple problems.  I thought you had said that, when transcoding, your server CPU was pegged - but maybe I'm remembering someone else...

Yes, you are

[Carlo 4560]

You have a GPU that can be used but was asked to turn HW transcoding off previously correct?

[PristDean 13]

31 minutes ago, cayars said:

You have a GPU that can be used but was asked to turn HW transcoding off previously correct?

No, see above

[Carlo 4560]

OK I'm a bit confused then.

On 7/22/2020 at 2:22 PM, softworkz said:

Try hw decoding off, and all hw accel off.

 

On 7/22/2020 at 2:47 PM, PristDean said:

With no acceleration or decoders enabled....Now takes a good ten seconds for an HD channel to load up... followed by 2 second freeze... followed by a 1 second freeze... followed by a 3 second freeze... etc..... unwatchable

 

[PristDean 13]

4 minutes ago, cayars said:

OK I'm a bit confused then.... to be honest I an surprised at the confusion... so many settings !

 

 

HW acceleration and decoding .... not HW Transcoding... to be honest I am not surprised at the confusion... so many settings !

Edited July 23, 2020 by PristDean

[Carlo 4560]

OK let's try this a different way and eliminate any confusion. 

Please click on the TRANSCODING menu choice in web admin.

Now take a screen shot or two of all settings shown on the right and upload them.

Edited July 23, 2020 by cayars

[Dave_1959 2]

On 7/23/2020 at 11:26 AM, cayars said:

Well I'll let Luke or ebr comment but it's already been stated that there is a Live TV project underway.  So Live TV in a new form is currently very active in development & testing.  I can say that things that have been shown, tested and expressed in this thread are and will be used to test against the new project.

Nothing is being ignored and no issues are being discounted.

So are you saying that the issues I (and @PristDean and others) have raised in this topic and others about Live TV, won't be addressed until this "new form" is released? 

If so please say so and at least give us an estimated timescale, as it seems to have been "under development" for some considerable time.  At least then we can decide if we want to continue with Emby or switch now.

[Carlo 4560]

I said no such thing.  All anyone has to do is read the thread and you see lot of help being given to help address issues and fix/adjust things on specific systems.  As a whole Live TV/DVR works very well on the majority of systems.  Just 8 days ago:

On 7/19/2020 at 11:14 AM, ebr said:

Please just sign up for the Android TV beta via Google and it will correct the issue of exiting live TV after long playback.

So obviously fixes and tweaks are still being made by the devs for specific issues as illustrated and not on hold due to the new project. But not every issue needs a "fix" and often times it's just a configuration change that's needed for a specific system.

[Dave_1959 2]

3 minutes ago, cayars said:

I said no such thing.  All anyone has to do is read the thread and you see lot of help being given to help address issues and fix/adjust things on specific systems.  As a whole Live TV/DVR works very well on the majority of systems.  Just 8 days ago:

So obviously fixes and tweaks are still being made by the devs for specific issues as illustrated and not on hold due to the new project. But not every issue needs a "fix" and often times it's just a configuration change that's needed for a specific system.

So why no feedback / update on the issues I've raised (as the OP) ?