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Question on playback quality


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Posted

I noticed while watching a movie through Emby that while playing, Emby is saying its in 720p, but the MKV file is actually 1080p.  I played the movie through my Shield TV Pro which is certainly capable of playing 1080p files, so why is Emby playing it as 720p?  

I checked the same movie playing back in Plex and it does play the movie back in 1080p.

Ex 1.jpg

Ex 2.jpg

Posted

Hi, this means it is transcoding down to 10 mbps based on your playback quality setting. How have you configured it?

Posted (edited)
22 minutes ago, Luke said:

Hi, this means it is transcoding down to 10 mbps based on your playback quality setting. How have you configured it?

Hi Luke, hope your well and if your a Dad.....Happy Fathers Day!  

Under Playback, I have the Video settings set to the following:

Home network quality: 1080p - 60 Mbps

Chromecast streaming quality:  1080p 60 Mbps

 

Is there something I'm missing?  I remember seeing a setting in Plex for "direct play" so it will play the files as is without any transcoding if not needed.  Is there a setting like this in Emby?  All the devices I'm using Emby on will support 1080p.

Edited by jsc1205
Posted

I figured out if I go to Users and turn off "Allow audio playback that requires transcoding" and "Allow video playback that requires transcoding", Emby will direct play the files.....but at the expense of no audio if the device doesnt play DTS MA, Dolby TrueHD, etc.  

So bottom-line question is.....if I leave these settings turned on, why is Emby transcoding movies down with all my devices are certainly able to playback 1080p content??

Posted
1 hour ago, jsc1205 said:

I figured out if I go to Users and turn off "Allow audio playback that requires transcoding" and "Allow video playback that requires transcoding", Emby will direct play the files.....but at the expense of no audio if the device doesnt play DTS MA, Dolby TrueHD, etc.  

So bottom-line question is.....if I leave these settings turned on, why is Emby transcoding movies down with all my devices are certainly able to playback 1080p content??

Did you explore the stats feature in the video player to learn why it was transcoding in that particular case?

Posted
1 minute ago, Luke said:

Did you explore the stats feature in the video player to learn why it was transcoding in that particular case?

Are you referring to the "stats for nerds"?   The attached image is what I see.  But if I click the gear icon at the bottom right corner, the quality shows "720p - 10 Mbps".  So I have no idea why its transcoding down to 720p

stats.jpg

Posted

Usually it shows the transcoding reason. I'm not sure why that's missing, I'll need to do some testing there.

But in any event we can see right there, the media has DTS audio and browsers don't support that.

Posted
1 hour ago, Luke said:

Usually it shows the transcoding reason. I'm not sure why that's missing, I'll need to do some testing there.

But in any event we can see right there, the media has DTS audio and browsers don't support that.

I understand the issue with DTS and a web browser, but I'm getting the exact same thing through my Shield TV Pro.

Posted

Did you explore the stats feature there to learn why it was transcoding?

Posted
11 minutes ago, Luke said:

Did you explore the stats feature there to learn why it was transcoding?

Exactly how would the stats allow me know to know why its transcoding down?

Posted
4 hours ago, jsc1205 said:

Exactly how would the stats allow me know to know why its transcoding down?

You're asking why transcoding is occurring. The stats feature will display the reason for transcoding. Please let us know if this helps. Thanks.

Posted
2 hours ago, Luke said:

You're asking why transcoding is occurring. The stats feature will display the reason for transcoding. Please let us know if this helps. Thanks.

Ok I think I figured out what is happening and what I'm actually seeing.  So played the same movie from my initial post and it does indeed play directly on my Shield TV Pro, but here is the weird thing that maybe you can help me with.  Prior to playing the movie, in the details section,  under the "Video" label it clearly says 1080p.....but up above next to the rating, in a grey box it says "720".  Where is does that come from??  Even while playing the movie and I pull up the info while the movie is playing, that grey box is there that says "720".  

This is why I was thinking the movie was NOT direct playing and transcoding was kicking it down to 720p.  So again, where is this "720" grey box coming from?  I have several movies that show the same thing when in fact under "Video" it shows 1080p.  

Posted
9 hours ago, jsc1205 said:

Ok I think I figured out what is happening and what I'm actually seeing.  So played the same movie from my initial post and it does indeed play directly on my Shield TV Pro, but here is the weird thing that maybe you can help me with.  Prior to playing the movie, in the details section,  under the "Video" label it clearly says 1080p.....but up above next to the rating, in a grey box it says "720".  Where is does that come from??  Even while playing the movie and I pull up the info while the movie is playing, that grey box is there that says "720".  

This is why I was thinking the movie was NOT direct playing and transcoding was kicking it down to 720p.  So again, where is this "720" grey box coming from?  I have several movies that show the same thing when in fact under "Video" it shows 1080p.  

Are these old movies in a 4:3 aspect ratio?  If so, that can fool the logic to determine that display (this is already fixed in the version currently in review) but that is just a display.  It is not related to the current playback.  Stats for nerds shows you that.

Posted
58 minutes ago, ebr said:

Are these old movies in a 4:3 aspect ratio?  If so, that can fool the logic to determine that display (this is already fixed in the version currently in review) but that is just a display.  It is not related to the current playback.  Stats for nerds shows you that.

Yes they are old movies at 4:3 ratio.

Posted

Are you all set now?

Posted
1 hour ago, Luke said:

Are you all set now?

For the time, yes thanks

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