H265/HEVC Thumbnails during playback

[vvglyy 0]

Hello !

All my videos have thumbnails during playback when I hoover my mouse on the playback's slider except those types (for example): 

Vidéo

Title1080p HEVC

CodecHEVC

Étiquette de codechvc1

ProfilMain 10

Niveau120

Résolution1920x1080

Ratio d’aspect16:9

AnamorphiqueNon

EntrelacéNon

Images par seconde29,97

Débit5 074 kbps

Couleurs primairesbt709

Espace colorimétriquebt709

Transfert de couleurbt709

Profondeur des échantillons10 bit

Format des pixelsyuv420p10le

Images de référence1

Audio

TitleUnd AAC stereo (Default)

Langueund

CodecAAC

Étiquette de codecmp4a

ProfilLC

Dispositionstereo

Chaînes2 ch

Débit151 kbps

Taux d’échantillonnage44 100 Hz

Par défautOui

Conteneurmp4

 

So its not supported for HEVC/H265? Or is it anything im doing wrong?

Thanks

[Luke 42086]

Hi there, have you enabled thumbnails for the library that this video is contained in? What is the runtime of the video?

[vvglyy 0]

20 hours ago, vvglyy said:

All my videos have thumbnails during playback when I hoover my mouse on the playback's slider except those types (for example): 

...

Of course... I have three other libraries on this server... And I always tick that box in /Server/Library/Settings/ Thumbnail Images --> Enable Thumbnail Creation and I choose 10sec interval. And I repeat all other videos preview thumbnails appear

You know what I mean : HEVC/H265 either 8 bit or 10bit bith depth, pixel format yuv420p, mkv or mp4 (well for now that the type of videos/movies where I can reproduce the issue, I only have HEVC/H265 videos of this kind), thumbnails preview when I mouseover the playback slider don't work.

HEVC/H265 isn't really new, and there's quiet a lot of movies available out there... Especially bluray rip 

For info : the last version : On December 22, 2016, HEVC/H.265 version 4 was approved as an ITU-T standard. Discuss about HEVC/H265 history is pointless but I need to know if you fully support it or not? Especially what we can't do this format. For now, everything work, playback and all I really need but not the thumbnails preview when I mouseover

Thanks 

Edited June 22, 2020 by vvglyy

[samuelqwe 317]

Thumbnails for HEVC/h265 content is supported and works just fine on my system. If thumbnails are enabled for that library, then there must be some bug or another issue at play here.

[vvglyy 0]

10 minutes ago, samuelqwe said:

Thumbnails for HEVC/h265 content is supported and works just fine on my system. If thumbnails are enabled for that library, then there must be some bug or another issue at play here.

You right, I really dunno what i hack on libraries settings.. But theres a huge task now doing some thumbnail image extraction... And it works !!

Could you share, when you add a library for the first time, your settings for the library? Let say that its for home videos & photos.

Thanks in advance for sharing this !

[samuelqwe 317]

1 hour ago, vvglyy said:

You right, I really dunno what i hack on libraries settings.. But theres a huge task now doing some thumbnail image extraction... And it works !!

Yes, you need to run this task to make sure all your videos have been processed for thumbnails.

1 hour ago, vvglyy said:

Could you share, when you add a library for the first time, your settings for the library? Let say that its for home videos & photos.

I'm not quite sure what you want me to show you here. The default settings for a library should be the same for everyone, with thumbnail images off by default. Thumbnail image extraction must be enabled by turning the feature on in the library settings and by selecting an appropriate interval. Once done, the thumbnail extraction task will need to be run to create the thumbnails, unless you go into the advanced settings of the library and tell it to do so automatically when adding new media.

[Luke 42086]

Has this helped?

[vvglyy 0]

23 hours ago, Luke said:

Has this helped?

yep ! Thanks.

Thats why I put a like on the post, i don't know if we have to put "resolved" anywhere? @Abobader

[Luke 42086]

Thanks for the feedback !

[Abobader 3470]

19 hours ago, vvglyy said:

yep ! Thanks.

Thats why I put a like on the post, i don't know if we have to put "resolved" anywhere? @Abobader

Just click on this to the post you think it got the correct answer (solve your issue).