Problems with collections

[runtimesandbox 171]

I've been experiencing a weird issue with collections lately. I get some duplicates of the same collection twice. But then one collection I'll get 50 copies of with no easy way to remove them.

I am using the Autobox set plugin. I have tried removing this, deleting the collection library and then recreating it and all that happens is the collection i got 50 of is different.

Running latest server on Linux

 

Edited June 19, 2020 by runtimesandbox

[Luke 42080]

Hi there, are you able to delete the duplicates?

[runtimesandbox 171]

I am able to but more keep appearing 

[runtimesandbox 171]

To add to this there is also no obviious way to bulk delete them. I can select them all using multiselect but then the only options i get are:

 

[Luke 42080]

I would suggest deleting the duplicates individually. We'll look into why this happened. Thanks.

[runtimesandbox 171]

Have been trying to find the cause for this. Deleted the plugin, restarted the server, deleted collections and restarted the server again. When re adding the Autobox sets plugin I get a few duplicates (2 of some film collections).

I have tried to find what causes the duplicate spam by running all the scheduled tasks but it hasn't happened yet. I seem to remember this being the case the last times this happened. 

Have turned on debug logging and will send logs when it happens again.

[Luke 42080]

Do you use multi-version movies?

[runtimesandbox 171]

Yes I do for some movies but not all. The collections I have had duplicates for (and duplicates spam) don't have multiple versions of the movies

[Luke 42080]

What about this collection?

[runtimesandbox 171]

On the latest generation of collections, the ones I got duplicates for also don't have multi version films

[Luke 42080]

If you use the metadata editor on them, what external ids are set?

[runtimesandbox 171]

After manually clearing these up, they have yet to reappear (No matter what I try). Looking through a log file where a couple of duplicates were created "Jaws" has two entries in the logs (below) where as items that don't have duplicates only have a single set of lines. 

 

2020-06-21 16:45:16.261 Debug App: Running BoxSetXmlProvider for /var/lib/emby/data/collections/Jaws Collection [boxset]
2020-06-21 16:45:16.262 Debug App: Running MovieDbBoxSetImageProvider for /var/lib/emby/data/collections/Jaws Collection [boxset]
2020-06-21 16:45:16.263 Debug App: Running FanartMovieImageProvider for /var/lib/emby/data/collections/Jaws Collection [boxset]

 

2020-06-21 16:44:57.822 Debug App: Running MovieDbBoxSetImageProvider for /var/lib/emby/data/collections/The Jaws Collection [boxset]
2020-06-21 16:44:57.822 Debug App: Throttling Tmdb by 195 ms
2020-06-21 16:44:58.018 Info HttpClient: GET https://api.themoviedb.org/3/collection/2366?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=images
2020-06-21 16:44:58.297 Debug App: Running FanartMovieImageProvider for /var/lib/emby/data/collections/The Jaws Collection [boxset]

[Luke 42080]

Thanks. If you use the metadata editor on them, what external ids are set?

[Luke 42080]

@runtimesandbox ?

[runtimesandbox 171]

Since manually fixing all the collection items and removing duplicates I have been unable to reproduce the issue. Will probably need to test on a another install of Emby but I haven't got time to try that at the moment. Will post back when I have some updates

[Luke 42080]

Thanks for the feedback.

[Carlo 4561]

@Luke I have this issue right now but have not cleaned it up yet.

For me it's one single box set repeated.

Before I clean things up I'd be happy to supply any info you wany.

Let me know.

[Luke 42080]

8 minutes ago, cayars said:

@Luke I have this issue right now but have not cleaned it up yet.

For me it's one single box set repeated.

Before I clean things up I'd be happy to supply any info you wany.

Let me know.

Does each library scan keep creating a new one?

[Carlo 4561]

Good question that I don't know the answer to.

So I presently have 85 Deuce Bigalow Collection icons.  I'll kick off a couple of scans and note any difference as well as check in a couple of days for count changes (log scan as well for this collection).

[Luke 42080]

Just see if the number of items in the collections list changes before and after. Thanks.

[Carlo 4561]

I was just looking at the metadata for the collections.

EVERY ONE that I've checked so far has the same date/time

03/05/2020 09:25:43 AM

right down to the second.  So this tells me it was likely one event that went wrong, maybe updating the DB and not something that occurred each day or with new scans.

 

[Happy2Play 9781]

Haven't been able to reproduce this consistently but removing the items for that Collection removes all duplicate collections, correct.