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Blank Movie Posters & People Posters


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Posted (edited)

Hi,

I am getting quite a few blank primary images and people images, sometimes also as pictured below I get a horizontal image instead of the move poster.

I know for a fact that some of the blank ones used to exist, they have changed to blank ones.

If I edit the art and search I can select a new one and all is ok (same for both people and primary movie images)

Just to show, I edited the image for Gene Tierney and had a choice of two images so I select one and as you can see it is then displayed.

I have uninstalled cover art and restarted the server

Refreshing the metadata works when selecting "replace existing images" for the movie posters but not for people, I have manually run the refresh people task but the images do not populate unless I do each person manually.

Any idea why this would happen?

image.thumb.png.44f81923a02307113ff333061e9b589c.png

image.thumb.png.437969dccdaa6acd8a1434d77b74c67e.png

 

image.thumb.png.855abf9c504507888ae026b39ec48f1f.png

image.png.0391f4e3d0bfa1b6803dac8057c8c13b.png

 

Edited by mbc0
Happy2Play
Posted (edited)

Well technically there is no folder or poster image, but should fall back to fanart I believe (oops that image is showing the use of fanart).  But I would suspect it is related to the TMDB url image issues.

https://emby.media/community/index.php?/topic/85934-corrupte-images

https://emby.media/community/index.php?/topic/85812-artistsactors-images-disappeared-randomly/

https://emby.media/community/index.php?/topic/86323-tmdb-corrupt-image-fix-plugin-for-windows-10

 

Edited by Happy2Play
Posted
16 minutes ago, Happy2Play said:

Well technically there is no folder or poster image, but should fall back to fanart I believe (oops that image is showing the use of fanart).  But I would suspect it is related to the TMDB url image issues.

https://emby.media/community/index.php?/topic/85934-corrupte-images

https://emby.media/community/index.php?/topic/85812-artistsactors-images-disappeared-randomly/

https://emby.media/community/index.php?/topic/86323-tmdb-corrupt-image-fix-plugin-for-windows-10

 

Ok, thanks for the links! it is indeed the same problem by the looks of things, It seems I have a lot of work ahead of me to restore/replace the missing images for Movies & People and to find the best way forward.

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