Emby can't find Movies.

[guluppi 1]

Hello friends,

I have Emby installed on a Windows server, I have a problem where he is unable to find the movies in the folder. The series he can find normally.

I ran Plex and I didn't have that problem, Plex was able to find everything.

Can you help me?

embyserver-63727648741.txt embyserver (1).txt

[Luke 42077]

Hi there, can you try running a scan of all libraries?

[KingMovies 8]

@guluppi welcome to the club. 

[cmacfarlane93 10]

Also having this issue.

*Edit doing some tinkering on my end.* It may be worth noting that my shows library contains two folders, one being internal storage and was also the original folder library. I have added a second folder located on an external hard drive as the second folder. When I was adding a show to the second folder, emby was not finding the new addition. When I put the file in the original first folder, emby was able to recognize without issues.

Edited June 14, 2020 by cmacfarlane93

[schnuff 1]

Hi,

i joyn this club... 

I have 5 external HDDS on my pc and emby can't read the movies of one of them. The tvshows on this HDD are read properly, but the movies just don't.

Removed and reattached the drive in settings, uninstalled and reinstalled emby server software from my pc, nothing helps...

 

[KingMovies 8]

@cayars take a look at these people problems. Same problem while using hdd. 

[cmacfarlane93 10]

Now even my internal storage isn't being found.

[Luke 42077]

On 6/15/2020 at 1:48 PM, cmacfarlane93 said:

Now even my internal storage isn't being found.

Hi there, what do you mean by isn't being found?

[pdavis 1]

I am in the process of switching from Plex to Emby as well. I have the exact same issue as the original poster. My Movie and TV folders both have the same permissions and are both located in the same parent folder. I have tried adding and removing the Movies folder several times and multiple library scans.

• F:\Data\Video\Movies
• F:\Data\Video\TV

I tried setting up a test library using the movies folder but of type TV to see if it would find anything that way but it still didn't find any content. I have looked through the embyserver.txt log and have not seen any errors movie related. I can provide a log if it will help.

Version: Emby Web 4.4.3.0
OS: Windows 10 Pro Version 1909.
 

[ebr 16169]

Hi.  Exactly how are the files structured in your movie folder?

Movie Naming

[Mike_Scott23 1]

I have the exact same issue when displaying home videos and photos. See my previous post Here.

I noticed that Emby was not able to identify files/videos when it drills down to more than 2 subfolders. eg. C:\Main Folder\Movies

What I did to solve this issue is to place it in this way:

C:\Movies

C:\Tvshows

[cmacfarlane93 10]

On 6/21/2020 at 12:10 PM, Luke said:

Hi there, what do you mean by isn't being found?

By isn't being found I mean media being added isn't showing up in the emby library. This is not a case of emby just failing to identify the media, instead the media isn't even appearing in the library at all. Even searching doesn't find the media. 

 

The workaround I have been doing that seems to help is making sure media added is in its own subfolder. For example adding an episode of big bang theory in my Shows library isn't being found by emby unless I make sure it's in a subfolder. 

 

Again I know that sometimes emby won't be able to identify content unless named a certain way. But this is different as the media doesn't appear at all let alone show up as unidentified.

[pdavis 1]

5 hours ago, ebr said:

Hi.  Exactly how are the files structured in your movie folder?

Movie Naming

I have my movie content mostly named like the following example from the page you linked. However, not everything is perfectly named and there are a few movies directly under the main movie directory. These were working under Plex and it looks like Emby supports a similar format. Media in the Movies folder isn't showing up in the Emby library at all.

F:\Data\Video\Movies\Avatar (2009)\Avatar (2009).mkv
F:\Data\Video\Movies\Pulp Fiction (1994)\Pulp Fiction (1994).mp4
F:\Data\Video\Movies\Reservoir Dogs (1992)\Reservoir Dogs (1992).mp4
F:\Data\Video\Movies\The Usual Suspects (1995).mkv
F:\Data\Video\Movies\Top Gun (1986).mp4

Thanks for your help!

[cmacfarlane93 10]

 

NVM

Edited June 23, 2020 by cmacfarlane93
Misread

[Luke 42077]

Can you please run a library scan and then attach the emby server log? Thanks.

[pdavis 1]

Here is my EmbyServer.txt file right after a library scan.

embyserver.zip

[Happy2Play 9780]

On 6/23/2020 at 10:35 AM, cmacfarlane93 said:

By isn't being found I mean media being added isn't showing up in the emby library. This is not a case of emby just failing to identify the media, instead the media isn't even appearing in the library at all. Even searching doesn't find the media. 

 

The workaround I have been doing that seems to help is making sure media added is in its own subfolder. For example adding an episode of big bang theory in my Shows library isn't being found by emby unless I make sure it's in a subfolder. 

 

Again I know that sometimes emby won't be able to identify content unless named a certain way. But this is different as the media doesn't appear at all let alone show up as unidentified.

TV episodes currently have a  minimum requirement of their own Series folder, you can not just put loose episode in a folder and have them found and identified.

[Happy2Play 9780]

1 hour ago, pdavis said:

Here is my EmbyServer.txt file right after a library scan.

embyserver.zip 4.5 kB · 1 download

Oddly enough your log does not show your Movies library at all.  There was a similar issue in another topic that a movie with in the library was causing it. 

 

Can you test making a new library and folder path and putting a couple items in it a see if they are found.  Something like "F:\Data\Video\Movies2".

[pdavis 1]

20 hours ago, Happy2Play said:

Oddly enough your log does not show your Movies library at all.  There was a similar issue in another topic that a movie with in the library was causing it.
Can you test making a new library and folder path and putting a couple items in it a see if they are found.  Something like "F:\Data\Video\Movies2".

Success! I created a second folder and started moving files into that folder. I started by moving just one file into the folder to confirm it worked. I then started moving about half the contents of the Movie folder at a time, running an index after each move on both folders. It didn't take too much detective work as when I went to move a batch with a movie with the title "Nausicaä" Windows gave me the error "Could not find this item: This is no longer located in XXX, Verify the item's location and try again". I moved every file from my Movie folder to the new folder and the new folder indexed without any issue. I have tried several hacks to remove the offending folder but Windows just refuses to recognize that the folder exists. I ended up just moving it into a temp directory in hopes it will go away some day

Thank you for your help. I hope this helps others with a similar issue.

[Luke 42077]

Thanks for the feedback !

[Frimkolim 0]

Hello,

Reviving this old topic to notify, that it seems emby cannot get the TV series right. I'm trying to identify Wandavision series, which are here: https://www.themoviedb.org/tv/85271-wandavision with an ID 85271, but when I enter it to the "Identify" menu it finds this: https://www.themoviedb.org/movie/85271-popolv-r-najv-cs-na-svete (because same ID 85271). Is there any way to identify it and get correct images for it?

Thank you.

[Happy2Play 9780]

52 minutes ago, Frimkolim said:

Hello,

Reviving this old topic to notify, that it seems emby cannot get the TV series right. I'm trying to identify Wandavision series, which are here: https://www.themoviedb.org/tv/85271-wandavision with an ID 85271, but when I enter it to the "Identify" menu it finds this: https://www.themoviedb.org/movie/85271-popolv-r-najv-cs-na-svete (because same ID 85271). Is there any way to identify it and get correct images for it?

Thank you.

I am guessing this is not a TV Show Content type library, correct?  Since TMDB is query type specific as you have notice same id in each type is something different.

Edited January 10, 2022 by Happy2Play

[Frimkolim 0]

14 hours ago, Happy2Play said:

I am guessing this is not a TV Show Content type library, correct?  Since TMDB is query type specific as you have notice same id in each type is something different.

Yes, you are correct. Thank you for the help.

[Luke 42077]

3 hours ago, Frimkolim said:

Yes, you are correct. Thank you for the help.

Has this helped you resolve this?

[Peter Nent 71]

Mounted HDD to another HDD as directory generated Emby problem detecting new movies

I've found the reason for a simular Emby issue: running on Windows Server 2016 DC, I have two hard disks (both 14TB - Sata) for all my movies: I mounted one HDD (F:) to the other HDD (E:) as a directory: on Windows level, it works perfectly, but on Emby, Emby didn't detect new movies on the root (E: drive), but on the other F: drive, everything worked perfectly.....I checked all sharing settings en security settings and tested many combinations.....nothing solved my issue that new movies were not detected by Emby.

Solution: I disabled the Windows mount of drive F: as directory on the E: drive....after that, Emby found new movies again and index them perfectly...everything works OK again: both drives have their MOVIES1 and MOVIES2 Windows share and both are used in Emby movies library....and working perfectly.

Maybe, this is a Emby bug (?), anyhow, I solved it this way and it worked just fine for me !

 

Thanks & Beste regards,

Peter

Edited January 12, 2022 by Peter Nent