Stuttering VOD Stream

[leungalv 6]

I'm not sure why Emby is stuttering / stuck when playing a VOD stream from an IPTV provider, every 5-15 seconds or so video freezes.

 

Running Android Server and Android TV on Mi Box S.

1. Emby play VOD, stuttering / "stuck" issue every 5- 15s
2. Emby "use external player", select VLC, stuttery playback.
3. Direct network play on VLC same Mi Box S, plays stream without any issues

Running latest Android Server beta and latest Android TV beta

 

Thoughts?

[Sammy 790]

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/&do=findComment&comment=22408

 

 

How to Report a Problem

 

Sent from my SM-G960U1 using Tapatalk

Edited June 6, 2020 by Sammy

[Luke 42078]

Hi, yes can we please look at an example? Thanks.

[leungalv 6]

Np, log was sent, here is the additional information requested:

 

1. Exactly what you were doing and what happened.  Include the name of whatever you played if it is a playback problem

 

Turned on Mi Box S, Emby Android Server (auto loads), Emby Android TV turned on.  Went to "Movies", selected a movie playing from a VOD stream.  VOD Stream started playing, and stuttered every 5 - 15 seconds.

 

2. The time you sent the log (in Eastern Time please - UTC -5) - at or about 3:32 p.m. EST

 

3. The name of the Emby user on the local server that was logged in at the time - IPTV-RHill

 

Thanks

Edited June 6, 2020 by leungalv

[Sammy 790]

Make sure you go to the User Name at the top of the app, scroll down and hit "Send Log".

[Sammy 790]

You should also upload here your server and transcode logs too.

[leungalv 6]

Make sure you go to the User Name at the top of the app, scroll down and hit "Send Log".

 

I did that, did it not work? 

[leungalv 6]

I did that, did it not work? 

 

I just sent again at 3:59 p.m. EST

[leungalv 6]

Please see attached server logs for your reference as requested.

 

 

EDIT: I had to edit the following out of the logs: IPTV address sources which included username and password. It will show as "website.com:1234/movie/USERNAME/PASSWORD/" and "http://1.1.1.1:1935/somepath...."

embyserver.txt

ffmpeg-transcode-26a97770-9c52-4d49-9487-a35677af6d4c_1.txt

ffmpeg-transcode-e28cfdb4-1c26-4bc8-851b-6d5be174ef8e_1.txt

hardware_detection-63727053917.txt

Edited June 6, 2020 by leungalv

[Sammy 790]

I did that, did it not work?

I was just making sure that you did it because sometimes I myself forget to do it. I'm not a developer so I don't have access to it but Luke and EBR do.

 

Sent from my SM-G960U1 using Tapatalk

[leungalv 6]

I was just making sure that you did it because sometimes I myself forget to do it. I'm not a developer so I don't have access to it but Luke and EBR do.

 

Sent from my SM-G960U1 using Tapatalk

ah ok I thought it wasn't uploaded 

[ebr 16184]

Hi. The item is having to transcode and your server just doesn't seem to be fast enough to be able to do that.

 

It is reporting that this stream is coming in as HLS.  Does your provider have an option for .ts instead?

[leungalv 6]

Hi. The item is having to transcode and your server just doesn't seem to be fast enough to be able to do that.

 

It is reporting that this stream is coming in as HLS.  Does your provider have an option for .ts instead?

 

It does give an option for TS stream, but it appears to be device specific?

[ebr 16184]

Hi.  What do you mean "device specific"?  If you can get direct ts links that will probably work better (depending on the content of the streams).

[leungalv 6]

Please see attached 

[ebr 16184]

Try the "Simple List" option...

[Luke 42078]

@leungalv I've removed the video stream links that you posted.

[leungalv 6]

22 hours ago, Luke said:

@leungalv I've removed the video stream links that you posted.

Oh ok ... I removed all identifying content from them though.

In any case, per @ebr suggestion, it appears that the video stream links just link to the mp3 file

[Luke 42078]

Well there you go. Thanks for the feedback.