nappysolo 6 Posted May 30, 2020 Posted May 30, 2020 Ok, things are changing. Going back to just TVDB, I am now getting the proper title, tvdbid, and air date, none of which I was getting a little while ago. Still no people data though. With TheMovieDB as a secondary source, the director and cast get added. And contrary to what I reported earlier, it looks like I get the same results even if I switch the priority.
Carlo 4560 Posted May 30, 2020 Posted May 30, 2020 What providers did you have selected and what order?
Hyp3rD 10 Posted May 30, 2020 Author Posted May 30, 2020 In my trying, I had change the order and nothing appended, but when I disable TVDB and put TMDB on top of the list, magically everything sync now correctly... Something broken between Emby and TVDB or a problem on the TVDB side?
Happy2Play 9780 Posted May 30, 2020 Posted May 30, 2020 I have verified that I'm getting data from TheMovieDB now, rather than TVDB, but the tvdbid is being populated. I wouldn't have expected tvdbid to come from moviedb. Is that possible? Or is it actually getting through to TVDB after the successful moviedb query, and only filling in tvdbid because the other items are already there? Which is a net loss because tvdb has a longer cast list. Only a log would show what your are getting from each api, as you will see the query url. But TMDB does have external ids to IMDB and TVDB.
Carlo 4560 Posted May 30, 2020 Posted May 30, 2020 (edited) Disable TVDB but then put TBDB top of list??? Did you get that wrong? Edited May 30, 2020 by cayars
Happy2Play 9780 Posted May 30, 2020 Posted May 30, 2020 In my trying, I had change the order and nothing appended, but when I disable TVDB and put TMDB on top of the list, magically everything sync now correctly... Something broken between Emby and TVDB or a problem on the TVDB side? But TVDB is working fine for me in English. We need to go over specific examples with selected languages.
nappysolo 6 Posted May 30, 2020 Posted May 30, 2020 TVDB not working for me in English. What specifics would you like to see? File names?
Hyp3rD 10 Posted May 30, 2020 Author Posted May 30, 2020 Star-Trek Discovery, S02E01, TVDB ID 6854213 in French
Hyp3rD 10 Posted May 30, 2020 Author Posted May 30, 2020 Nothing in link with the problem, but it’s possible to open the forum in a app on iOS phone? I’m always kicked out the session ...?
nappysolo 6 Posted May 30, 2020 Posted May 30, 2020 Series folder: Alfred_Hitchcock_Presents FIle: Alfred_Hitchcock_Presents_S06E38_Ambition.mkv (I normally have a season folder in there as well, but I'm using something simpler to troubleshoot this issue - behavior is the same)
Happy2Play 9780 Posted May 30, 2020 Posted May 30, 2020 Star-Trek Discovery, S02E01, TVDB ID 6854213 in French I had not issue setting the series to French and Refreshing. 2020-05-30 16:26:52.662 Info HttpClient: GET https://www.thetvdb.com/api/B89CE93890E9419B/series/328711/all/fr.zip
Happy2Play 9780 Posted May 30, 2020 Posted May 30, 2020 Series folder: Alfred_Hitchcock_Presents FIle: Alfred_Hitchcock_Presents_S06E38_Ambition.mkv (I normally have a season folder in there as well, but I'm using something simpler to troubleshoot this issue - behavior is the same) Same here, I had no issue adding in English. 2020-05-30 16:32:34.472 Info HttpClient: GET https://www.thetvdb.com/api/B89CE93890E9419B/series/73614/all/en.zip
Happy2Play 9780 Posted May 30, 2020 Posted May 30, 2020 Only thing I can think of is corrupt or broken cached metadata. You could try deleting the specific tvdbid number folder in your cache\tvdb folder. You can see your cache path location on the Dashboard in the Paths box.
Hyp3rD 10 Posted May 30, 2020 Author Posted May 30, 2020 I don’t know what to say, everything was perfect yesterday morning and after the server update that append at 16:30, the refreshing with TVDB give me nothing... I’m with Windows host too, no WU yesterday or today, in 1909, internet is ok, nothing change on router or firewall... Maybe a TVDB server link that serve my country...?
Happy2Play 9780 Posted May 30, 2020 Posted May 30, 2020 I don’t know what to say, everything was perfect yesterday morning and after the server update that append at 16:30, the refreshing with TVDB give me nothing... I’m with Windows host too, no WU yesterday or today, in 1909, internet is ok, nothing change on router or firewall... Maybe a TVDB server link that serve my country...? I would look in the \cache\tvdb in 328711 folder and look at the metadata Emby has already cached. Is it blank? 1
Hyp3rD 10 Posted May 30, 2020 Author Posted May 30, 2020 I would look in the \cache\tvdb in 328711 folder and look at the metadata Emby has already cached. Is it blank? No, all the informations is in the xml files...
Hyp3rD 10 Posted May 31, 2020 Author Posted May 31, 2020 But the TVDB id of the season 2 is blank contrary to season 1 that have the ID 716913
nappysolo 6 Posted May 31, 2020 Posted May 31, 2020 Only thing I can think of is corrupt or broken cached metadata. You could try deleting the specific tvdbid number folder in your cache\tvdb folder. You can see your cache path location on the Dashboard in the Paths box. I have no entries for those tvdbid ids in the cache
nappysolo 6 Posted May 31, 2020 Posted May 31, 2020 Any chance we don't have the latest TVDB plugin version? Mine is 1.0.32.0. Just grabbing at straws.
nappysolo 6 Posted May 31, 2020 Posted May 31, 2020 Any chance we don't have the latest TVDB plugin version? Mine is 1.0.32.0. Just grabbing at straws. Ok, that's the version that shows up in the catalog. Any point in uninstalling and reinstalling the plugin?
Happy2Play 9780 Posted May 31, 2020 Posted May 31, 2020 I have no entries for those tvdbid ids in the cache Any chance we don't have the latest TVDB plugin version? Mine is 1.0.32.0. Just grabbing at straws. Ok, that's the version that shows up in the catalog. Any point in uninstalling and reinstalling the plugin? If there is no tvdb series id folder in the cache\tvdb folder, then I would disable and re-enable provider options per library as there is definitely something going on with your install. You should see the zip file in your log if you Refresh a Series within your Library.
Happy2Play 9780 Posted May 31, 2020 Posted May 31, 2020 But the TVDB id of the season 2 is blank contrary to season 1 that have the ID 716913 Season ids are sort of irrelevant, none of my seasons have ids. All I can really think of is deleting the serie id cache folder and Refreshing the series to see if the metadata is pulled again. But with only 2 systems so far reporting this issues, it has to be a isolated issue.
nappysolo 6 Posted May 31, 2020 Posted May 31, 2020 Ok, deleting the series ID from the cache actually worked, once I got the right ID Strange problem that I have never had happen before. 1
Hyp3rD 10 Posted May 31, 2020 Author Posted May 31, 2020 (edited) Season ids are sort of irrelevant, none of my seasons have ids. All I can really think of is deleting the serie id cache folder and Refreshing the series to see if the metadata is pulled again. But with only 2 systems so far reporting this issues, it has to be a isolated issue. @@Happy2Play Can I delete all the content of the TVDB cache folder if all the nfo is directly in my media folder? Or it’s not recommended? Just to clean things up and start on good base... Edited May 31, 2020 by Hyp3rD
Happy2Play 9780 Posted May 31, 2020 Posted May 31, 2020 @@Happy2Play Can I delete all the content of the TVDB cache folder if all the nfo is directly in my media folder? Or it’s not recommended? Just to clean things up and start on good base... The cache folder is just that cached info. Deleting anything in the folder is safe, Emby will just re-acquire or regenerate it.
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