Movie is not starting

[bohosh 6]

Hi, I try to start the movie but the tv not play at all.

I saw on emby active devices dash board that time is going from 0 ot around 20 sec and start again to 0 over and over again.

I use WebOS LG Smart TV (60UM7100PLB) Emby Theater 1.0.24 and my emby server is 4.4.2.0

This movie works great on windows pc with Emby Theater 3.0.11.

If you need more info let me know.

 

embyserver.txt

[Luke 42077]

What time did you try to play in this log example?

[bohosh 6]

My local time is EEST UTC+3h

On the TV is same time zone.

On server time zone is BST.

Edited May 29, 2020 by bohosh

[Luke 42077]

And what time did you try to play something on the LG?

[bohosh 6]

its the last playing from the log file.

[mark-in-dallas 87]

Can you try copying the movie to a USB drive and playing it on the TV directly from the USB?  

[bohosh 6]

Just made this test..."This file cannot be recognised. Returning to list".

What's that mean? If the tv cannot play it by usb it also will not play it by emby app?

BR.

[mark-in-dallas 87]

That is correct. The LG Emby app plays through the LG TV player.  I have some recordings that play fine in Windows Theater and Chrome, but have issues in the LG app.   What usually fixes the issue for me is to convert the video and select a different container, which you could try. 

Edited June 1, 2020 by mark-in-dallas