Sound stutters during playback with firefox

[SoGX 4]

Hallo zusammen,

 

mir ist aufgefallen, dass der Sound unter o. g. Firefox Version bei manchen Filmen stottert.

Untre Chrome und den selben Filmen funktioniert das Abspielen jedoch einwandfrei. Hab FF schon zurückgesetzt und es auch auf dem Laptop getestet, das Fehlerbild war immer das selbe.

 

Hatte hier schon mal jemand ein ähnliches Problem und kann mir evtl. helfen, das Problem zu beheben?

 

Gruß

 

Stephan

ffmpeg-transcode-b96d8dde-c3b0-4ec3-b668-5b6d0eb46eaf_1.txt

Edited May 23, 2020 by SoGX

[SoGX 4]

Hello, everyone,

I currently have a problem playing some videos with Firefox. The sound stutters.
It doesn't matter if I increase or decrease the quality. It doesn't matter if I did software coding or hardware coding. Everything ends with the same result.
I have already tested it with different devices, but this did not bring any success.
But with other browsers the playback works fine, no matter if Chrome or Edge (new).
Does anyone have a similar problem?
Please note that this problem does not occur with every video.


 

ffmpeg-transcode-7de0f904-15be-49ca-b1ba-9a5f6471f62c_1.txt

embyserver.txt

hardware_detection-63726046241.txt

Edited May 25, 2020 by SoGX

[Luke 42085]

Hi there, are you still running into this? Does it only happen with DTS audio?

[SoGX 4]

Hi, yes the problem still exists and as far as I can currently tell it only affects the DTS sound.

[Luke 42085]

@@arrbee99 are you able to reproduce this in firefox?

[arrbee99 1817]

I tried playing various bits of bluray rips of movies which were all DTS5.1 and which all did Direct Streaming in Firefox. The audio seemed fine for all of them.

 

If it matters, they were About Time, 2012, Bridge of Spies,  Dad's Army, Forbidden Planet, The Incredibles.

 

It was mentioned that not all videos were affected.

 

Maybe there are more specific conditions I could try.

 

This is Windows 10, latest Emby beta, Firefox on same PC as server.

[SoGX 4]

I have tested it with the Beta as well as with the Stable. On Windows 10 as well as Windows 2019 Server.
Each time with the same result.

@@arrbee99
I have sent you a PM with the link to download the corresponding file. Maybe you can test it again with this one.
I would say it is a problem with the file, but with the Chrome Browser and Edge Browser it works fine.

Edited June 8, 2020 by SoGX

[arrbee99 1817]

Thanks. Got the file. Yes I get stuttering playing it with Firefox but with Chrome its OK. Direct Streaming with both browsers.

[SoGX 4]

Hello everyone,
are there any news in this regard?
Even in the current Emby version the problem still exists.

[Luke 42085]

Hi, if you lower the in app quality setting to force a full transcode, does it happen then?

[SoGX 4]

Hi, same problem with full transcode.

[Luke 42085]

We'll take another look at it. Thanks for reporting.