Theater cant connect to server- why ?

[thewallace 6]

I'm running Emby Server 4.4.40 and the newest Emby theater in Windows 10. A couple of weeks ago I started getting the error that Theater can't connect to the server (see attachments) . 

 

- I can open the dashboard and server shows its running. I can make updates to the library and everything seems ok. 

- I've reinstalled both server and theater with the same error.

 

I guess something between theater and server is out of sync but I can't find what. I checked the archives but found no solution other than manually restarting Server which doesn't work. Any ideas?

[mastrmind11 722]

Can you hit it from a browser?

[Luke 42078]

Also are you sure that the ip address is correct?

[thewallace 6]

The dashboard opens using http://localhost:8096/web/index.html#!/dashboard

Old school but I went and added my IP---Localhost to the Windows HOSTS file.  Then from the Theater login page I added a new server and IP. It opened right up. 

[Luke 42078]

You really shouldn't have to do that. Are you using our Windows store app?