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Identify Not Working


Go to solution Solved by Luke,

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Gazzinga
Posted

Hi, I've recently moved from Emby Server on Windows to Emby Server on my Synology NAS. Most of the Movies/Shows are being automatically identified correctly. However some are not. Normally I would use the 'identify' feature at this point and look up the IMDb reference. This returns no data. I also tried the TMDB number and this fails to find any shows. Within the log file attached the IMDB search was for id: tt7693270 at 2020-05-18 10:11:04

 

Also the entry log for a TBDB id no: 479270 at 2020-05-18 10:19:08. This is followed by an error within the log file.

 

Any help would be appreciated. Thanks.

 

 

 

Emby Server.txt

Posted

HI, what metadata fetchers are enabled for your movie library and in what order?

tt7693270

Worked just fine for me, as did 479270.

 

Thanks.

Gazzinga
Posted

Hi Luke,

 

Thanks for your reply.

 

Series metadata downloaders: 1) TheTVDB  2) TheMovieDB

Season metadata downloaders: 1) TheMovieDB (only one choice here)

Episode metadata downloaders: 1) TheTVDB  2) TheMovieDB

Metadata Saves: Nfo

 

Does the error in the log assist? No managed switches and no firewall packet drops indicated in the firewall log.

 

Thanks

  • Solution
Posted

This content is a movie but you're trying to use the Identify feature on a tv series folder in your library. That's the reason for your problem. You'd need to setup a movies library for this. Please let us know if this helps. Thanks.

Gazzinga
Posted

Sorted. Thanks very much!

Posted

Thanks for the feedback.

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