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Green screen with audio on playback on some files


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Posted

When playing some files on my Apple TV the screen with display just a solid green screen but the audio will play correctly. I updated tonight to the latest version 4.4.2.0 and tried again and confirmed the issue still exists.

 

Attached are my logs (fresh logs after update) along with the Media Info for the file in question.

 

Thanks,

r0BOT

post-4470-0-30138900-1589515154_thumb.png

embyserver.txt

ffmpeg-transcode-ad59c053-17a4-4a4e-87c0-14f9cfa38df1_1.txt

ffmpeg-transcode-10d394bd-3140-4733-8389-b6e087091138_1.txt

hardware_detection-63725086120.txt

Posted

Hi.  As a test, try turning off hardware acceleration on the server.

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