h264 problem with 4.5.0.10 beta

[_NoName_ 2]

I have been unable to watch h264 encoded media with 4.5.0.9 and 4.5.0.10.  When I review the logs, it appears that h264 support is missing from ffmpeg.

 

Emby is running in a jail (FrreBSD 11.3) and was installed via the "pkg add" command.  Prior to 4.5.0.9 everything was working.

2020-05-12 17:45:57.562 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 4.5.0.10
	Command line: /usr/local/lib/emby-server/system/EmbyServer.exe -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server -updatepackage emby-server-freebsd11_{version}_amd64.txz
	Operating system: Unix 11.3.6.0
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: False
	Mono: 5.10.1.57 (5.10.1.57 Tue Mar 10 02:43:30 UTC 2020)
	Runtime: file:///usr/local/lib/mono/4.5/mscorlib.dll
	System.Environment.Version: 4.0.30319.42000
	Processor count: 4
	Program data path: /var/db/emby-server
	Application directory: /usr/local/lib/emby-server/system
	System.Exception: System.Exception: No video encoder found for 'h264'
	
	
	>>>>>>  FindVideoEncoder - Media: h264, UseHardwareCodecs: True, Mode: Automatic
	
	  at Emby.Server.MediaEncoding.Encoder.TranscodingCommandBuilder.FindVideoEncoder (Emby.Server.MediaEncoding.Encoder.EncodingJobInfo state, MediaBrowser.Controller.MediaEncoding.CodecParameterContext parameterContext) [0x00183] in <c93bd8df578e48f7b450e486e0ffcc86>:0 
	  at Emby.Server.MediaEncoding.Encoder.TranscodingCommandBuilder.HlsGetCommandLineArguments (System.String outputPath, Emby.Server.MediaEncoding.Api.StreamState state, System.Int32 startNumber, System.Boolean createSubtitleParameters, System.Boolean isForTv, System.String segmentFileExtension) [0x0005b] in <c93bd8df578e48f7b450e486e0ffcc86>:0 
	  at Emby.Server.MediaEncoding.Api.Hls.DynamicHlsService.GetCommandLineArguments (System.String outputPath, Emby.Server.MediaEncoding.Api.StreamState state) [0x0001b] in <c93bd8df578e48f7b450e486e0ffcc86>:0 
	  at Emby.Server.MediaEncoding.Api.BaseStreamingService+<StartFfMpeg>d__52.MoveNext () [0x00311] in <c93bd8df578e48f7b450e486e0ffcc86>:0 
	--- End of stack trace from previous location where exception was thrown ---
	  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0003e] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <0e06830de9a44394a7e366951eabca52>:0 
	  at Emby.Server.MediaEncoding.Api.Hls.DynamicHlsService+<GetDynamicSegment>d__14.MoveNext () [0x007c4] in <c93bd8df578e48f7b450e486e0ffcc86>:0 
	--- End of stack trace from previous location where exception was thrown ---
	  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0003e] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <0e06830de9a44394a7e366951eabca52>:0 
	  at Emby.Server.Implementations.Services.ServiceController+<GetTaskResult>d__12.MoveNext () [0x00081] in <374aa6ca269b493ab3f6b72664d2943d>:0 
	--- End of stack trace from previous location where exception was thrown ---
	  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0003e] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <0e06830de9a44394a7e366951eabca52>:0 
	  at Emby.Server.Implementations.Services.ServiceHandler+<ProcessRequestAsync>d__4.MoveNext () [0x001da] in <374aa6ca269b493ab3f6b72664d2943d>:0 
	--- End of stack trace from previous location where exception was thrown ---
	  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0003e] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <0e06830de9a44394a7e366951eabca52>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>d__46.MoveNext () [0x00b72] in <374aa6ca269b493ab3f6b72664d2943d>:0 
	Source: mscorlib
	TargetSite: Void Throw()

 

Earlier in the log file, I see the following when emby server starts

2020-05-12 17:44:25.934 Info FfmpegManager: ProcessRun 'ffmpeg -hide_banner -version' Execute: /usr/local/lib/emby-server/bin/ffmpeg -hide_banner -version
2020-05-12 17:44:26.434 Info FfmpegManager: ProcessRun 'ffmpeg -hide_banner -version' Process exited with code 1
2020-05-12 17:44:26.435 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -version' Output:
	
2020-05-12 17:44:26.435 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -version' Error Output:
	Shared object "libstdc++.so.6" not found, required by "libx265.so.188"
	
2020-05-12 17:44:26.438 Info FfmpegManager: ProcessRun 'ffmpeg -hide_banner -decoders' Execute: /usr/local/lib/emby-server/bin/ffmpeg -hide_banner -decoders
2020-05-12 17:44:26.914 Info FfmpegManager: ProcessRun 'ffmpeg -hide_banner -decoders' Process exited with code 1
2020-05-12 17:44:26.914 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -decoders' Output:
	
2020-05-12 17:44:26.914 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -decoders' Error Output:
	Shared object "libstdc++.so.6" not found, required by "libx265.so.188"
	
2020-05-12 17:44:26.914 Info FfmpegManager: ProcessRun 'ffmpeg -hide_banner -encoders' Execute: /usr/local/lib/emby-server/bin/ffmpeg -hide_banner -encoders
2020-05-12 17:44:27.386 Info FfmpegManager: ProcessRun 'ffmpeg -hide_banner -encoders' Process exited with code 1
2020-05-12 17:44:27.386 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -encoders' Output:
	
2020-05-12 17:44:27.386 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -encoders' Error Output:
	Shared object "libstdc++.so.6" not found, required by "libx265.so.188"
	
2020-05-12 17:44:27.386 Info FfmpegManager: ProcessRun 'ffmpeg -hide_banner -hwaccels' Execute: /usr/local/lib/emby-server/bin/ffmpeg -hide_banner -hwaccels
2020-05-12 17:44:27.885 Info FfmpegManager: ProcessRun 'ffmpeg -hide_banner -hwaccels' Process exited with code 1
2020-05-12 17:44:27.885 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -hwaccels' Output:
	
2020-05-12 17:44:27.885 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -hwaccels' Error Output:
	Shared object "libstdc++.so.6" not found, required by "libx265.so.188"
	
2020-05-12 17:44:27.886 Info FfmpegManager: ProcessRun 'ffmpeg -hide_banner -protocols' Execute: /usr/local/lib/emby-server/bin/ffmpeg -hide_banner -protocols
2020-05-12 17:44:28.368 Info FfmpegManager: ProcessRun 'ffmpeg -hide_banner -protocols' Process exited with code 1
2020-05-12 17:44:28.369 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -protocols' Output:
	
2020-05-12 17:44:28.369 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -protocols' Error Output:
	Shared object "libstdc++.so.6" not found, required by "libx265.so.188"
	
2020-05-12 17:44:28.369 Info FfmpegManager: ProcessRun 'ffmpeg -hide_banner -filters' Execute: /usr/local/lib/emby-server/bin/ffmpeg -hide_banner -filters
2020-05-12 17:44:28.847 Info FfmpegManager: ProcessRun 'ffmpeg -hide_banner -filters' Process exited with code 1
2020-05-12 17:44:28.848 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -filters' Output:
	
2020-05-12 17:44:28.848 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -filters' Error Output:
	Shared object "libstdc++.so.6" not found, required by "libx265.so.188"

 

[Luke 42077]

Hi there, please attach the complete emby server log. Thanks.

[Luke 42077]

Also what was the pkg add command that you used?

[_NoName_ 2]

I used the following command to install the update

pkg add -f https://github.com/MediaBrowser/Emby.Releases/releases/download/4.5.0.10/emby-server-freebsd11_4.5.0.10_amd64.txz

The server log is attached

embyserver.txt

[Luke 42077]

Is that all you did?

[_NoName_ 2]

For the update, yes.  For the initial install i did

pkg install mono libass fontconfig freetype2 fribidi gnutls iconv opus sqlite3 libtheora libva libvpx libvorbis webp libx264 x265 dav1d libzvbi libraw ImageMagick6

and

pkg add https://github.com/MediaBrowser/Emby.Releases/releases/download/4.4.0.40/emby-server-freebsd11_4.4.0.40_amd64.txz

I did not need samba installed in the jail, so I omitted it.

[_NoName_ 2]

It appears that the libx265 that is part of the emby-server package is dynamically linked to libstdc++, which is not part of the emby-server package nor is any dependency listed.  I'm keeping this jail as clean as I can to facilitate the beta testing, so there are not many packages installed.

/usr/local/lib/emby-server/lib/libx265.so.188:
	libthr.so.3 => /lib/libthr.so.3 (0x801695000)
	libdl.so.1 => /usr/lib/libdl.so.1 (0x8018bd000)
	libstdc++.so.6 => not found (0)
	libm.so.5 => /lib/libm.so.5 (0x801abe000)
	libc.so.7 => /lib/libc.so.7 (0x800825000)

The libx265 provided by ports

/usr/local/lib/libx265.so.179:
	libthr.so.3 => /lib/libthr.so.3 (0x801749000)
	librt.so.1 => /usr/lib/librt.so.1 (0x801971000)
	libdl.so.1 => /usr/lib/libdl.so.1 (0x801b77000)
	libc++.so.1 => /usr/lib/libc++.so.1 (0x801d78000)
	libcxxrt.so.1 => /lib/libcxxrt.so.1 (0x802047000)
	libm.so.5 => /lib/libm.so.5 (0x802266000)
	libc.so.7 => /lib/libc.so.7 (0x800825000)
	libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x802496000)

 

[Luke 42077]

You still need to install all of the required packages. The ffmpeg build will fail without them.

[_NoName_ 2]

I was able to get h264 videos working by installing the gcc10-devel package, which provides libstdc++. 

 

FWIW, the samba48 package is deprecated and has been replaced with samba410. 

[Luke 42077]

Our package doesn't directly depend on samba anymore.