A weird playback issue

[justaq 0]

Dear community,

 

To the chase:

 

1. I am trying to play some files (episodes of a series' first season) on LG Smart TV App.

2. S1E1 plays just fine. The rest, however, does not. All I see is a black screen (the sound system does not switch to 5.1, when I click next on S1E1 I see the correct times and name info read for the files that do not play, but they do not load at all. When I go to them directly = black screen, no controls below.) All the rest of the seasons play just fine too. I mention this because they share the same encoding, etc. as they were made in one batch.

3. Interestingly, the files that do not play work just fine on the web app on PC, or the Emby app on iPhone, on iPad, etc. 

4. The files that do not play also play when directly run on the TV with inside a USB stick.

 

Here are some of the things I tried (reboot, etc.), then:

 

1- Remove series, scan library, move files back, re-scan

2- Re-download the files, start 1 from scratch. (Did not work either, and like I said, the files play just fine everywhere else through Emby, and TV plays them fine on USB.)

3- Remove paths from library, remove files from path, copy new files in, add path to library, scan library.

4- Move /cache/subtitles (by renaming old and making a new folder) -- as I thought the error may have been in relation to a System message I got about a vtt file when trying to move files around when running on low disk space (clicked through it, though i think it was a permission error). This threw another error you will see in the log and did not help so i moved things back.

5- Gave the original non-playing file name to another rip of the same episode, this plays fine. The re-named original file does not play with a new name, either.

6- Removed and reinstalled the LG Smart TV app.

 

Everything is running on docker, FWIW.

 

 

I have also attached the log. What am I missing here?

embyserver.txt

Edited May 9, 2020 by justaq

[Luke 42077]

hi @@justaq,

 

The server is being denied write access to it's own cache directory:

2020-05-10 00:00:32.492 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 4.4.2.0
	Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
	Operating system: Unix 5.3.0.51
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Runtime: file:///system/System.Private.CoreLib.dll
	System.Environment.Version: 3.1.2
	Processor count: 4
	Program data path: /config
	Application directory: /system
	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/config/cache/subtitles/e' is denied.
	 ---> System.IO.IOException: Permission denied
	   --- End of inner exception stack trace ---
	   at System.IO.FileSystem.CreateDirectory(String fullPath)
	   at System.IO.Directory.CreateDirectory(String path)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.CreateDirectory(String path)

Have you configure anything in your file system to cause that?