Cannot play short MTS video

[bluelotusky 0]

Amazon Fire TV 4k. 

When playing short MTS video (< 5 seconds), the app just hang. This is from log:

 

2020-05-08 19:55:00.050 Info SessionManager: Playback stopped reported by app AndroidTv 1.7.92a playing 00431. Stopped at 0 ms

 

No repro if:

 

* MTS video > 10 seconds

* Any size of MOV video.

[Luke 42078]

Hi there, can you please also attach the emby server and ffmpeg log, if there was one? Thanks.

[bluelotusky 0]

There are many ffmpeg logs and I couldn't . I will send one when I got a repro next time. Thanks!

[ebr 16184]

Can you get me a sample video?

[bluelotusky 0]

The file is attached. Please rename the file from zip to mts.

 

I did not find ffmpeg log. Here are from server log:

 

2020-05-09 10:33:51.917 Info App: [LinuxMount] Checking we can attempt to mount [/volume1/video/My Videos/ASEA/00431.MTS], Extension = [.MTS], Operating System = [Linux], Executables Available = [True].
2020-05-09 10:33:51.917 Info App: [LinuxMount] Checking we can attempt to mount [/volume1/video/My Videos/ASEA/00431.MTS], Extension = [.MTS], Operating System = [Linux], Executables Available = [True].
2020-05-09 10:33:51.918 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: /var/packages/EmbyServer/target/ffmpeg/bin/ffprobe -i file:"/volume1/video/My Videos/ASEA/00431.MTS" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data
2020-05-09 10:33:54.644 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 0
2020-05-09 10:33:55.013 Info App: [LinuxMount] Checking we can attempt to mount [/volume1/video/My Videos/ASEA/00431.MTS], Extension = [.MTS], Operating System = [Linux], Executables Available = [True].
2020-05-09 10:33:55.014 Info App: [LinuxMount] Checking we can attempt to mount [/volume1/video/My Videos/ASEA/00431.MTS], Extension = [.MTS], Operating System = [Linux], Executables Available = [True].
2020-05-09 10:33:55.121 Info App: ProcessRun 'extract-image' Execute: /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -ss 00:00:00.553 -f mpegts -threads 1 -i file:"/volume1/video/My Videos/ASEA/00431.MTS" -an -sn -threads 0 -vframes 1 -vf "scale=600:trunc(ow/a/2)*2,thumbnail=24" -f image2 "/var/packages/EmbyServer/target/var/cache/temp/5e413dac-9a18-476e-8e18-b0be5ddd8ff5.jpg"
2020-05-09 10:33:56.680 Info App: ProcessRun 'extract-image' Process exited with code 0

 

2020-05-09 10:35:56.195 Info SessionManager: Playback start reported by app AndroidTv 1.7.92a playing 00431. Started at 0 ms

 

2020-05-09 10:36:27.049 Info HttpServer: HTTP GET /emby/Users/b0dab6b5e4ed44f5b7c93762e7de34a9/Items/46749?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.1.2; AFTN Build/NS6268)
2020-05-09 10:36:27.086 Info HttpServer: HTTP POST /emby/Sessions/Playing/Stopped. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.1.2; AFTN Build/NS6268)
2020-05-09 10:36:27.302 Info SessionManager: Playback stopped reported by app AndroidTv 1.7.92a playing 00431. Stopped at 0 ms

00431.MTS.zip

Edited May 9, 2020 by bluelotusky

[ebr 16184]

Okay, the app remains responsive (it doesn't actually "hang") in that you can back out of the player waiting to start playing, correct?  The item just never starts.

 

This may be some sort of strange limitation with Exo.  We'll have to investigate.

[bluelotusky 0]

Yes, you are right. The app didn't "hang", just couldn't play this video. I found it is not only about video size. Sometime this happened for longer video as well. I remember one of them was not a MTS video.

[Luke 42078]

Are you able to play it in the web app?

[bluelotusky 0]

Yes, I can. I can also play it in Apple TV Emby app.