Artwork issues

[nanouk76 1]

Hi,

first time writing on these forums. First off, Emby is a great piece of software. Kudos to all involved.

Now, is there a way at all to lock art, especially the movie poster, once it's set up to our heart's desires ? I'm asking because for a few movies, always the same ones, the poster is reset to something I haven't chosen during the default scheduled scanning. It's a maddening thing! The affected movies are on different hard drives with no write permission problems, whether local to the server or shared via nfs and when I browse the folders I can see the poster I chose is there alright so why would Emby choose something completely different? Any help would be much appreciated.

Running the latest Emby on Ubuntu 19.04.

TIA

Cheers

@@Happy2Play please move my posting to a new topic. Thanks.

[Luke 42077]

Hi @@nanouk76, emby server won't replace your artwork.

 

Can we please go over an example of what happened? Thanks !

[nanouk76 1]

Hi,

thanks for your time.

emby server won't replace your artwork

Sorry to say but it did. This is how I noticed something was not really right. I created a collection of 4k movies. Then I noticed that there were still a few posters that I had not changed (I like to have the original movie poster whenever possible for the primary artwork). So once that was done I was a happy camper. But then, a few days later, I was surprised to see that after the scheduled scanning of library files (the default one takes place around midnight IIRC) some posters had reverted back to the "default" one. So thinking this was a random "glitch" of the system I went about changing the poster art again. Took me less time since I had all the art ready but still very annoying. Then again after another scheduled scan, the same movie posters had reverted back to the default one. That crazy thing happened a couple of times so I ended up disabling the scheduled library scan because it is just unacceptable not to be able to control things. What is so weird is that the customized artwork is there in the movie folder so why would the scanning not use that ?

Edit : manually scanning library files does not affect the artwork

Edited May 8, 2020 by nanouk76

[Luke 42077]

Can you please go over a specific example? Thanks.

[nanouk76 1]

Hi Luke,

that thing happened again... but I think I understand the issue now. The thing is I have manually scanned the library files a couple of times without noticing any change so I can't pinpoint when the substitution happened.

Couple of screenshots to prove it:

Screenshot one : the poster for Apocalypse Now Final Cut has been changed to another atwork.

 

Screenshot 2 :

 

As you can see the poster that I chose is present in the movie folder under the default name poster.jpg but since I also use Kodi, there is another poster named 69f6fadaedd646f091de3444a2596e96-poster.jpg as per the Kodi naming convention. I know I can change the latter poster to be  the one I want but I would think that Emby would pick-up the file poster.jpg before the other one. Do I have to change the artwork or is there a way to make Emby display poster.jpg only?

Any help would be much appreciated.

TIA

Cheers

[Happy2Play 9780]

I wouldn't think the 69f6fadaedd646f091de3444a2596e96-poster.jpg (unless it is assume item name) would take priority over poster.jpg but there is a order of precedence when you have multiple images.

 

Not positive if the wiki is in actual order of precedence though, see Video images section.

 

https://support.emby.media/support/solutions/articles/44001159102-movie-naming

[nanouk76 1]

I wouldn't think the 69f6fadaedd646f091de3444a2596e96-poster.jpg (unless it is assume item name) would take priority over poster.jpg but there is a order of precedence when you have multiple images.

 

Not positive if the wiki is in actual order of precedence though, see Video images section.

 

https://support.emby.media/support/solutions/articles/44001159102-movie-naming

I guess I should have read the wiki... 69f6fadaedd646f091de3444a2596e96-poster.jpg took priority over poster.jpg as per this :

 

 

Thanks for clearing the matter out. I know what I have to do now. Thanks a bunch.

Cheers

[Happy2Play 9780]

I am only guess about the priority and @@Luke would have to comment on exact order of precedence.  If the support info is not in order of precedence we will have to get that updated.

[Luke 42077]

@Happy2Play the wiki should already be ordered by priority. Is that not the case?