Videos cannot be played through China Mobile ’s 4G network

[cnfsel 0]

1、Test equipment is Android phone and iphone.

 

2、Can play normally through the network of China Unicom and China Telecom.

 

3、When using the China Mobile network, I can login and view the movie information, but I cannot play the video, and will wait forever.

 

4、Test time is around 2020-4-20 12:00.

 

5、Use the same China Mobile 4G network to access other video sites is normally.

embyserver.txt

[Luke 42079]

Hi there, are you using the web app?

[cnfsel 0]

Yes

Edited April 20, 2020 by cnfsel

[Luke 42079]

So it sounds like something is being blocked, no? Have you setup https for your emby server?

[cnfsel 0]

So it sounds like something is being blocked, no? Have you setup https for your emby server?

 

No.

 

I also find it strange that the network should be normal, but I do n’t know what was blocked.

 

The same NAS, same network and same mobile phone can be played if using Synology Video Station.

[Luke 42079]

The same NAS, same network and same mobile phone can be played if using Synology Video Station.

But that's inside the home network, right?

[cnfsel 0]

But that's inside the home network, right?

 

No，also using china mobile network.

[Luke 42079]

Have you setup ssl for your emby server?

[cnfsel 0]

Have you setup ssl for your emby server?

 

No.All default setting.

[Luke 42079]

Perhaps you'll need to do that then. Maybe they are blocking video over http.