Identify not working

[ctyank 1]

Hi, I went to add new movies to my collection today and it has not gone well. The files are there... and they play, but Identify is not working. I updated both emby server and emby theater and still no go. When I try to run identify, I get a spinning circle for a short period and then just a black screen. Nothing really happened.

 

Gotta tell ya... I don’t really push my system hard. I kinda just expect the basics to work. This is disappointing.

Edited April 15, 2020 by ctyank

[Gilgamesh_48 1240]

What is your Naming of the files that are misbehaving?

 

Also if you look up the movies on IMDB you can use the IMDB ID to get a match for movies. Be sure to clear all other fields if you use the IMDB ID.

[Luke 42078]

HI there, yes please go over an example. thanks.

[ctyank 1]

One example is \\QNAP1\multimedia\External\Day of the Dolphin\The Day of the Dolphin_t00.mkv

Another is \\QNAP1\multimedia\External\Fury\Fury_t00.mkv

 

Some files are in External, some in other movie folders.

 

Does that help?

Edited April 15, 2020 by ctyank

[Luke 42078]

And what happened with these?

[Gilgamesh_48 1240]

One example is \\QNAP1\multimedia\External\Day of the Dolphin\The Day of the Dolphin_t00.mkv

Another is \\QNAP1\multimedia\External\Fury\Fury_t00.mkv

 

Some files are in External, some in other movie folders.

 

Does that help?

Try naming like "The Day of the Dolphin (1983)" without the "_t00"

 

Generally movies should be named "Movie Name (year).ext"

[ctyank 1]

They successfully made it into their respective folders. There is no identifying information or proper poster. There is just a screen shot from a scene in the film. When I attempt to go to identify, (more ..., the identify) regardless of what I type in the “name” section, nothing returns. It simply spins and eventually returns blank. No error messages. My internet connection is working fine.

[ctyank 1]

Thanks gilgamesh_48. Renaming the file removed the screenshot art, but otherwise didn’t change the outcome. Identify just spins and fails.

[Gilgamesh_48 1240]

They successfully made it into their respective folders. There is no identifying information or proper poster. There is just a screen shot from a scene in the film. When I attempt to go to identify, (more ..., the identify) regardless of what I type in the “name” section, nothing returns. It simply spins and eventually returns blank. No error messages. My internet connection is working fine.

Use the IMDB ID tt0069946 in the proper field in the identify screen. Clear all other fields.

[ctyank 1]

Thanks again... tried the IMDb #... same spinning. No change to the result.

[ctyank 1]

Well, I shoulda started with basic computer stuff. I had earlier restarted the NAS and applied all sorts of updates there... but never touched the PC. A reboot of that did the trick. Now I feel like an idiot. (You are an idiot)

 

Thanks for the help all!

[Gilgamesh_48 1240]

I was testing when you posted so I aborted the test.

 

I did discover something I did not know: That movie has an alternate title "Operation Alpha." I was wondering if that, somehow, was messing up your identify. The only poster my identify test returned was for "Operation Alpha."

 

I guess that is moot now but it was a little interesting.

[Queso802 1]

Same thing is happening to me, just spins. Brand new user trying to swap from Plex.....and its turning me off. No TV files are populating thumbnail images but all my movies do. Im sure Im doing something wrong sadly. If I have to edit EVERY single TV series I am going to pull my hair out =(. 

511 items missing meta data, how is that possible? I hate plex and that even picks this up.

Edited September 5, 2021 by Queso802

[Luke 42078]

34 minutes ago, Queso802 said:

Same thing is happening to me, just spins. Brand new user trying to swap from Plex.....and its turning me off. No TV files are populating thumbnail images but all my movies do. Im sure Im doing something wrong sadly. If I have to edit EVERY single TV series I am going to pull my hair out =(. 

511 items missing meta data, how is that possible? I hate plex and that even picks this up.

Hi there @Queso802 can you please go over an example?

[Queso802 1]

[Happy2Play 9780]

1 minute ago, Queso802 said:

Looking at this screenshot you do not have any Series structure as these are all season or episode folders.  Emby currently requires all Shows to have their own folder.

Emby TV Naming : Emby

 

[Queso802 1]

Ohhhh crap. Ok thanks. Appreciate the reply and information. My fault and sorry about this. 

[Carlo 4561]

4 hours ago, Queso802 said:

Ohhhh crap. Ok thanks. Appreciate the reply and information. My fault and sorry about this. 

There are 3rd party utilities such as file renamer or file bot that can be used to rename files and create the folder structure used by Emby.
This could make this task a lot easier once you configure it.

[Queso802 1]

Awesome. Thanks for the reply. I'll def take a look and hopefully that will help. Much appreciated. 

[secondoldguy 0]

I am also having an issue using identify. All of my files also have the _txx 

 

 

The folder structure is 

 

 

I entered in the correct meta data but it does not bring back the correct result.

IMDB
tt0898266

TheMovieDB
1418

THETVDB.COM

80379

 

 

Edited January 30, 2023 by secondoldguy

[Happy2Play 9780]

8 hours ago, secondoldguy said:

I am also having an issue using identify. All of my files also have the _txx 

 

 

The folder structure is 

 

 

I entered in the correct meta data but it does not bring back the correct result.

IMDB
tt0898266

TheMovieDB
1418

THETVDB.COM

80379

 

 

Need to see the server log for this example.

Also library type and provider orders.

As your result is a MOVIE suggest Mixed content type and item is not known to be TV.  But can't get any of those ids to provide that result.

Edited January 31, 2023 by Happy2Play

[secondoldguy 0]

Sorry, where do I change the library type? Logs encembyserver-63810719955.txtembyserver.txtlosed.

[pwhodges 2012]

You can't change a library type - you delete it and recreate it as the type required.

Paul

[GrimReaper 4740]

35 minutes ago, pwhodges said:

You can't change a library type - you delete it and recreate it as the type required.

You actually can with a bit of tinkering, not too complicated procedure either:

 

[secondoldguy 0]

Thanks! is there any downsize to changing to mixed type or having two different libraries : one for movies and one for tv?