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Server Randomly Becoming Unresponsive


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atomicmoon
Posted

This happened a couple of days ago and I didn't think much of it. Then it happened again and I started to question it. Now, it's happened and I believe I have at least a log file that maybe can point to something going on?
Issue: Server just stops responding. Server icon in Windows system tray acts normal, doesn't disappear like "crashed" apps tend to. Allows me to click and select options, but the only way I can get to the server is by manually killing it and starting a new session. 

I wish I had more to go on, but figured I would start here, and see if it's isolated or possibly others are having similar instances. Perhaps it's my aging machine? Who knows, but starting here.

If I were to guess, the "crash" happened around 20:30 as my family all reached out around 20:35 lol. 
If there's anything else I can provide to help, logs, communications, crayon drawn pictures, lemme know and I'll provide any assistance I can.

 

Thanks, and hopefully this is something that stands out like a sore thumb in the log. 

embyserver-63721890402.txt

Posted

Please try removing these plugins and then restarting the server:

2020-04-07 01:02:11.845 Info App: Loading Addic7ed, Version=1.0.8.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Addic7ed.dll
2020-04-07 01:02:11.845 Info App: Loading CoverArt, Version=4.1.9.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\CoverArt.dll
2020-04-07 01:02:11.845 Info App: Loading Emby.AutoOrganize, Version=1.5.6.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Emby.AutoOrganize.dll
2020-04-07 01:02:11.845 Info App: Loading Emby.Notification.Join, Version=1.0.0.2, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Emby.Notification.Join.dll
2020-04-07 01:02:11.845 Info App: Loading PeopleBackup, Version=1.3.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\PeopleBackup.dll
2020-04-07 01:02:11.845 Info App: Loading playback_reporting, Version=1.6.10.7, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\playback_reporting.dll
2020-04-07 01:02:11.845 Info App: Loading Podnapisi, Version=1.0.6.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Podnapisi.dll
2020-04-07 01:02:11.845 Info App: Loading Simkl, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Simkl.dll

Additionally please shut down the Ombi software and keep it shut down. 

 

I think you'll see dramatically improved performance after doing this.

Happy2Play
Posted

Do you actually uses automatic Port Mapping?

atomicmoon
Posted

Please try removing these plugins and then restarting the server:

2020-04-07 01:02:11.845 Info App: Loading Addic7ed, Version=1.0.8.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Addic7ed.dll
2020-04-07 01:02:11.845 Info App: Loading CoverArt, Version=4.1.9.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\CoverArt.dll
2020-04-07 01:02:11.845 Info App: Loading Emby.AutoOrganize, Version=1.5.6.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Emby.AutoOrganize.dll
2020-04-07 01:02:11.845 Info App: Loading Emby.Notification.Join, Version=1.0.0.2, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Emby.Notification.Join.dll
2020-04-07 01:02:11.845 Info App: Loading PeopleBackup, Version=1.3.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\PeopleBackup.dll
2020-04-07 01:02:11.845 Info App: Loading playback_reporting, Version=1.6.10.7, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\playback_reporting.dll
2020-04-07 01:02:11.845 Info App: Loading Podnapisi, Version=1.0.6.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Podnapisi.dll
2020-04-07 01:02:11.845 Info App: Loading Simkl, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Simkl.dll

Additionally please shut down the Ombi software and keep it shut down. 

 

I think you'll see dramatically improved performance after doing this.

 

 

 

I'll give this all a go tonight once everyone is asleep.

I use Ombi for automated requests, but what good are requests if the server isn't there to play them :P

 

 

Do you actually uses automatic Port Mapping?

I do not believe so. I don't recall ever selecting this option at least. 

Happy2Play
Posted

 

Please try removing these plugins and then restarting the server:

2020-04-07 01:02:11.845 Info App: Loading Addic7ed, Version=1.0.8.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Addic7ed.dll
2020-04-07 01:02:11.845 Info App: Loading CoverArt, Version=4.1.9.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\CoverArt.dll
2020-04-07 01:02:11.845 Info App: Loading Emby.AutoOrganize, Version=1.5.6.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Emby.AutoOrganize.dll
2020-04-07 01:02:11.845 Info App: Loading Emby.Notification.Join, Version=1.0.0.2, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Emby.Notification.Join.dll
2020-04-07 01:02:11.845 Info App: Loading PeopleBackup, Version=1.3.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\PeopleBackup.dll
2020-04-07 01:02:11.845 Info App: Loading playback_reporting, Version=1.6.10.7, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\playback_reporting.dll
2020-04-07 01:02:11.845 Info App: Loading Podnapisi, Version=1.0.6.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Podnapisi.dll
2020-04-07 01:02:11.845 Info App: Loading Simkl, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null from C:\Users\atomt\AppData\Roaming\Emby-Server\plugins\Simkl.dll

Additionally please shut down the Ombi software and keep it shut down. 

 

I think you'll see dramatically improved performance after doing this.

 

 

 

I'll give this all a go tonight once everyone is asleep.

I use Ombi for automated requests, but what good are requests if the server isn't there to play them :P

 

 

Do you actually uses automatic Port Mapping?

I do not believe so. I don't recall ever selecting this option at least. 

 

It is a option in the install wizard now, but believe it was enabled by default originally.  Dashboard-Network

 

If you do not use uPNP then disabling this will reduce some error logging spamming your logs.  But if you have not manually port forwarded if required, this could cause other problems.

  • Like 1
atomicmoon
Posted

I will go ahead and disable the port mapping. I have access to port forwarding and if there's any issues I'll re-enable it.
I was able to uninstall all suggested plugins and OMBI is disabled. 
I don't know when/if the server will become unresponsive again, hopefully this topic becomes dead, but I'll report back any findings.

Thanks a lot guys, I always appreciate the help!

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