snodrog742 34 Posted March 30, 2020 Posted March 30, 2020 Not sure if Linux issue or not but since that's the server I'm on when I can't switch, posting it here. If I'm on any of our other 3 servers (2 Windows & 1 Linux) the Settings screen loads fine. I've cleared cache, tried different browsers, VPN, etc. It's just this server. Cannot Switch Server.mov Other issues include Android apps getting black screen when opening content on this server but when on one of our other 3 servers, they're fine. User on Emby Theater sees this when playing an item even though item is scanned and in library: Have tried 4.4.0.40 and beta 4.5.0.2 with same results.
Luke 42077 Posted March 30, 2020 Posted March 30, 2020 Seems to be working ok from here. can you capture the contents of the browser debug console? thanks.
snodrog742 34 Posted March 30, 2020 Author Posted March 30, 2020 (edited) Seems to be working ok from here. can you capture the contents of the browser debug console? thanks. Will PM them Edited March 30, 2020 by snodrog742
Luke 42077 Posted March 30, 2020 Posted March 30, 2020 Hmm, I would just clear app data for the site. This might be due to a defect in the online web app from a couple weeks ago, it was live for about a half day before i resolved it. Thanks. 1
snodrog742 34 Posted March 30, 2020 Author Posted March 30, 2020 Hmm, I would just clear app data for the site. This might be due to a defect in the online web app from a couple weeks ago, it was live for about a half day before i resolved it. Thanks. How? I cleared browser cache/data. What steps are you suggesting?
Luke 42077 Posted March 30, 2020 Posted March 30, 2020 Clear browsing data so that it makes you login again as if you've never visited if before. 1
snodrog742 34 Posted March 30, 2020 Author Posted March 30, 2020 (edited) Clear browsing data so that it makes you login again as if you've never visited if before. Three times now I've said I've done this, Luke. I'm trying to really be nice to you but struggle very much when you do not read what has been provided. This is not a "me" issue. I've tried multiple browsers and that rules out any data cache issues. I've shown you the debug which clearly shows an error. Do your part to help and not suggestions I've already told you have been completed. Edited March 30, 2020 by snodrog742
snodrog742 34 Posted March 31, 2020 Author Posted March 31, 2020 Clear browsing data so that it makes you login again as if you've never visited if before. Really funny how you always just ghost those who disagree with you. Classic every single time I've requested help. Not that you care or deserve to know but the community does - resetting the server devices ID fixed this.
Happy2Play 9780 Posted March 31, 2020 Posted March 31, 2020 (edited) Sorry how is a reply 19 hours being ghosted? But a issue that only affects one person is almost impossible to troubleshoot. All you can do is test and wait and see if anyone else reports the same issue. I know I have not seen this issue on any Windows test, beta, or stable system. Edited March 31, 2020 by Happy2Play 1
snodrog742 34 Posted March 31, 2020 Author Posted March 31, 2020 Sorry how is a reply 19 hours being ghosted? But a issue that only affects one person is almost impossible to troubleshoot. All you can do is test and wait and see if anyone else reports the same issue. I know I have not seen this issue on any Windows test, beta, or stable system. Because he can at least say "Let me look into this.." or exactly as you said, you hadn't seen this before. Instead he posts to try something I clearly stated was done in the original post and then just bugs out, as usual. Sorry, that's ghosting and avoiding. Guaranteed 100% he would not revisit the topic.
Happy2Play 9780 Posted March 31, 2020 Posted March 31, 2020 I personally see Luke over posting but that is just my opinion. As there is no other forum I have ever been on that a dev posts this often. 1
snodrog742 34 Posted March 31, 2020 Author Posted March 31, 2020 I personally see Luke over posting but that is just my opinion. As there is no other forum I have ever been on that a dev posts this often. I don't disagree and that wasn't what I said. I said he ghosted my support questions as usual. Regardless, it's resolved.
Luke 42077 Posted April 1, 2020 Posted April 1, 2020 I don't like to see anyone left behind. I personally see Luke over posting but that is just my opinion. 1
Luke 42077 Posted April 1, 2020 Posted April 1, 2020 resetting the server devices ID fixed this. How did you do this?
thebutchergr 4 Posted April 24, 2020 Posted April 24, 2020 hey I am having the same issue, how did you fix this?
Luke 42077 Posted April 25, 2020 Posted April 25, 2020 hey I am having the same issue, how did you fix this? Hi there, where are you having this issue?
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