Question about my XMLTV guide data

[lardners 8]

Hi,

 

I've setup an M3U tuner in Live TV and the channels are working but I cannot get the guide to work.

It's an XMLTV guide source (a link)

 

I see error below in logs, but not sure what it means?

 

 

2020-03-26 16:38:58.977 Error LiveTvManager: Error refreshing channels for service

*** Error Report ***

Version: 4.4.0.40

Command line: C:\Users\SML\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp

Operating system: Microsoft Windows NT 6.2.9200.0

64-Bit OS: True

64-Bit Process: True

User Interactive: True

Runtime: file:///C:/Users/SML/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll

System.Environment.Version: 3.1.2

Processor count: 4

Program data path: C:\Users\SML\AppData\Roaming\Emby-Server

Application directory: C:\Users\SML\AppData\Roaming\Emby-Server\system

MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Unauthorized

   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFileResponse(HttpRequestOptions options)

   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFile(HttpRequestOptions options)

   at Emby.LiveTV.Listings.XmlTv.XmlTvProvider.GetXml(ListingsProviderInfo info, String path, MediaProtocol protocol, CancellationToken cancellationToken)

   at Emby.LiveTV.Listings.XmlTv.XmlTvProvider.GetChannels(ListingsProviderInfo info, CancellationToken cancellationToken)

   at Emby.LiveTV.EmbyTV.GetEpgChannels(IListingsProvider provider, ListingsProviderInfo info, Boolean enableCache, CancellationToken cancellationToken)

   at Emby.LiveTV.EmbyTV.GetChannelsAsync(Boolean enableCache, CancellationToken cancellationToken)

   at Emby.LiveTV.LiveTvManager.RefreshChannelsInternal(ILiveTvService service, IProgress`1 progress, CancellationToken cancellationToken)

   at Emby.LiveTV.LiveTvManager.RefreshChannelsInternal(IProgress`1 progress, CancellationToken cancellationToken)

Source: Emby.Server.Implementations

TargetSite: Void MoveNext()

[Luke 42078]

HI there, your xml tv provider is returning a 401 unauthorized response. Can you find out why they're doing that?

 

@@cayars @@maegibbons @@Senna may have some tips.

[Carlo 4561]

Something to check.

From just a quick glance it appears you haven't given the correct URL for the guide.  Many providers require you username/password to be embedded in the URL.

[lardners 8]

The URL I am using does have a username and password (I removed this from log as I didn't want to post it) but maybe the provider has changed something.

I will contact them and check.

[Luke 42078]

Let us know what you find. Thanks !

[Definite 1]

I'm having the exact same problem and cant figure it out for the life of me.

[Luke 42078]

I'm having the exact same problem and cant figure it out for the life of me.

 

Hi there @@Definite, we're happy to help. Please see how to report a problem. thanks !

[Definite 1]

Hi there @@Definite, we're happy to help. Please see how to report a problem. thanks !

 

Okay. I'll make my own post about this. ty

Edited March 27, 2020 by Definite

[lardners 8]

Provider has come back saying there is an issue on their side (which they are working on apparently)

Thanks all

[Luke 42078]

Thanks for the feedback.