Playback error

[Teknowiztx 2]

Just set up ember for first time on Synology 1019+.  Checked that embysvr has r/w permissions, but receive this message on all content:

 

22:17:52.420 file:/volume1/Media Files/Movies/Star Wars/Star Wars Episode IV (1977).mp4: Permission denied

[Luke 42077]

HI, this means emby server does not have permission to access the video file. When you install Emby Server it sets up a user called embysvr on your Synology system.

 

You need to make sure this user has access to your media. Please let us know if this helps. Thanks !

 

Also @@FrostByte may have some tips.

[FrostByte 5392]

Did you use the steps on the page below?

 

https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Setting-Up-Your-Media-Library-Share

[Teknowiztx 2]

HI, this means emby server does not have permission to access the video file. When you install Emby Server it sets up a user called embysvr on your Synology system.

 

You need to make sure this user has access to your media. Please let us know if this helps. Thanks !

 

Also @@FrostByte may have some tips.

Yes, embysvr user has r/w access to top level directory for embymedia.

[Teknowiztx 2]

Did you use the steps on the page below?

 

https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Setting-Up-Your-Media-Library-Share

Yes except path substitution. Not sure what to do on that as I use Macs iPhones, iPads and AppleTVs.

 

Emby shows all movies, but cannot play any because of permissions, but don’t know where else to change them.

[Luke 42077]

Yes, embysvr user has r/w access to top level directory for embymedia.

 

You'll also need to check the permissions recursively.  have you done that?

[Teknowiztx 2]

You'll also need to check the permissions recursively.  have you done that?

 

Not sure how to do that on a Synology NAS.

[Luke 42077]

Have you taken a look at this guide?

https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Setting-Up-Your-Media-Library-Share

[Teknowiztx 2]

Have you taken a look at this guide?

https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Setting-Up-Your-Media-Library-Share

Done all of that, just not sure about the symbolic link stuff,I use macs not PCs

[Seger 123]

okay, slow down, let's stick with synology for now:

 

Step 3: the instructions you have secured?

Do you have a picture of it?

 

-> According to the first description, it must be a shared folder "Media Files" where you have activated embysvr read and write for the user embysvr.

 

If not, please assign the rights via User (Control Panel -> User).

 

After that please take a picture of Emby and show us what you have set in Movies: Step 7 please click once on your Movies (looks a little different than in step 8, but we want to see that.

 

Probably it looks like this:

/volume1/Media Files/Movies

 

Please click on it once and then enter the path substitution:

 

For this you need the name or IP of your Nas. 

Example:

\\NameNAS\Media Files\Movies

 

The NameNAS or IP (LAN) can be found under Control Panel - > Info Center -> Network

Edited March 22, 2020 by Seger