CBers 7450 Posted March 20, 2020 Posted March 20, 2020 You need to get them all deleted, not just the extras. Deleted all of the actors from the TV show, refreshed the metadata and they're all back, duplicates and all.
Luke 42078 Posted March 20, 2020 Posted March 20, 2020 That's not the procedure I outlined earlier in this topic. Please try that. Thanks.
CBers 7450 Posted March 20, 2020 Posted March 20, 2020 That's not the procedure I outlined earlier in this topic. Please try that. Thanks. So you're unable to fix the issue with coding then? This is a new TV show and the duplicated actor(s) are not in any other movie/TV Show I have.
PenkethBoy 2068 Posted March 20, 2020 Posted March 20, 2020 Yes you can just delete the dupe actor but does it come back when you do a meta data refresh? if you have deleted the duplicates - what do you expect to happen when you do a refresh - other than emby downloads the same data again? 1
Happy2Play 9780 Posted March 20, 2020 Posted March 20, 2020 (edited) Was able to do a clean install again and now see duplicate for Patrick Stewart and Jeri Ryan, but that is a direct reflection of TVDB metadata. (1.0.29.0) But did a Refresh and Replace all images with plugin 1.0.30.0 corrected the issue. But my test was with only one series on this new system. Only tested database only info, but will test nfo also shortly. Edited March 20, 2020 by Happy2Play
Happy2Play 9780 Posted March 20, 2020 Posted March 20, 2020 As shown above 9-1-1 Lone Star, TVDB issue. But 1.0.30.0 appears to resolve their issue. <Actors>Rob Lowe|Rob Lowe|Rob Lowe|Rob Lowe|Liv Tyler|Liv Tyler|Ronen Rubinstein|Ronen Rubinstein|Ronen Rubinstein|Ronen Rubinstein|Ronen Rubinstein|Ronen Rubinstein|Ronen Rubinstein|Ronen Rubinstein|Ronen Rubinstein|Ronen Rubinstein|Ronen Rubinstein|Ronen Rubinstein|Ronen Rubinstein|Jim Parrack|Natacha Karam|Brian Michael Smith|Julian Works|Sierra McClain|Rafael Silva</Actors> <Actors> <Actor> <id>65427361</id> <Image>person/280411/62039531.jpg</Image> <Name>Rob Lowe</Name> <Role>Owen Strand</Role> <SortOrder>1</SortOrder> </Actor> <Actor> <id>65427361</id> <Image>person/280411/64122889.jpg</Image> <Name>Rob Lowe</Name> <Role>Owen Strand</Role> <SortOrder>1</SortOrder> </Actor> <Actor> <id>65427361</id> <Image/> <Name>Rob Lowe</Name> <Role>Owen Strand</Role> <SortOrder>1</SortOrder> </Actor> <Actor> <id>65427361</id> <Image/> <Name>Rob Lowe</Name> <Role>Owen Strand</Role> <SortOrder>1</SortOrder> </Actor> <Actor> <id>65427366</id> <Image>person/280555/64122894.jpg</Image> <Name>Liv Tyler</Name> <Role>Michelle Blake</Role> <SortOrder>2</SortOrder> </Actor> <Actor> <id>65427366</id> <Image>person/280555/65427366.jpg</Image> <Name>Liv Tyler</Name> <Role>Michelle Blake</Role> <SortOrder>2</SortOrder> </Actor> <Actor> <id>65427372</id> <Image/> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>65427372</id> <Image/> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>65427372</id> <Image/> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>65427372</id> <Image>person/630724/62039534.jpg</Image> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>65427372</id> <Image/> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>65427372</id> <Image/> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>65427372</id> <Image/> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>65427372</id> <Image/> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>65427372</id> <Image>person/630724/64122898.jpg</Image> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>65427372</id> <Image/> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>65427372</id> <Image/> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>65427372</id> <Image/> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>65427372</id> <Image/> <Name>Ronen Rubinstein</Name> <Role>T.K. Strand</Role> <SortOrder>3</SortOrder> </Actor> <Actor> <id>64122905</id> <Image>person/275886/64122905.jpg</Image> <Name>Jim Parrack</Name> <Role>Judd Ryder</Role> <SortOrder>4</SortOrder> </Actor> <Actor> <id>64122908</id> <Image>person/538072/64122908.jpg</Image> <Name>Natacha Karam</Name> <Role>Marjan Marwani</Role> <SortOrder>5</SortOrder> </Actor> <Actor> <id>64122913</id> <Image>person/7996949/64122913.jpg</Image> <Name>Brian Michael Smith</Name> <Role>Paul Strickland</Role> <SortOrder>6</SortOrder> </Actor> <Actor> <id>64122921</id> <Image>person/554533/64122921.jpg</Image> <Name>Julian Works</Name> <Role>Mateo Chavez</Role> <SortOrder>7</SortOrder> </Actor> <Actor> <id>64122901</id> <Image>person/7996944/64122901.jpg</Image> <Name>Sierra McClain</Name> <Role>Grace Ryder</Role> <SortOrder>8</SortOrder> </Actor> <Actor> <id>64122917</id> <Image>person/7996951/64122917.jpg</Image> <Name>Rafael Silva</Name> <Role>Carlos Reyes</Role> <SortOrder>9</SortOrder> </Actor> </Actors>
CBers 7450 Posted March 20, 2020 Posted March 20, 2020 As shown above 9-1-1 Lone Star, TVDB issue. But 1.0.30.0 appears to resolve their issue. I concur, v1.0.30.0 of the TVDB plugin seems to have resolved the issue. Thanks. 1
Happy2Play 9780 Posted March 20, 2020 Posted March 20, 2020 (edited) But raised issues on TVDB also. Star Trek Picard 9-1-1 Lone Star Edited March 20, 2020 by Happy2Play 1
TeamB 2438 Posted March 20, 2020 Author Posted March 20, 2020 (edited) I concur, v1.0.30.0 of the TVDB plugin seems to have resolved the issue. Thanks. Yep, latest TVDB plugin (1.0.30.0) also fixed the issue for me. Edited March 20, 2020 by TeamB
Happy2Play 9780 Posted March 25, 2020 Posted March 25, 2020 But raised issues on TVDB also. Star Trek Picard 9-1-1 Lone Star Even though Luke patched around the issue, TVDB is looking into it. I've already ticketed this issue and the team is looking into it.
BillybobBilly 18 Posted February 26, 2025 Posted February 26, 2025 Has there been a cleaner way of fixing this problem sorted out? I'm encountering this issue and I have a fairly extensive database so pulling the media from offenders as mentioned earlier in this thread means pulling possibly hundreds of episodes/movies for a single bugged person. Is there a way to just wipe the actor information and do a full refresh without going person by person?
Luke 42078 Posted March 1, 2025 Posted March 1, 2025 On 2/26/2025 at 4:43 AM, BillybobBilly said: Has there been a cleaner way of fixing this problem sorted out? I'm encountering this issue and I have a fairly extensive database so pulling the media from offenders as mentioned earlier in this thread means pulling possibly hundreds of episodes/movies for a single bugged person. Is there a way to just wipe the actor information and do a full refresh without going person by person? Hi there, can you please provide a specific example? Thanks.
BillybobBilly 18 Posted March 15, 2025 Posted March 15, 2025 On 2/28/2025 at 4:08 PM, Luke said: Hi there, can you please provide a specific example? Thanks. The specific example I was experiencing included multiple copies of one actor. The works associated with that actor would be spread across the three entries. What I did to fix (at least MOSTLY) fix the issue was uncheck the settings in each library to scan for metadata online, favoring only the local NFO information. Then I did a deep rescan of my entire library. I believe the duplicate actor information was possibly remnants of old emby formatting/read info or something, so a total refresh fixed most of the issues. Some of the persistent issues seem associated with issues present in the NFO files themselves as related to the metadata providers occasionally having broken information.
Luke 42078 Posted March 17, 2025 Posted March 17, 2025 On 3/15/2025 at 1:44 AM, BillybobBilly said: The specific example I was experiencing included multiple copies of one actor. The works associated with that actor would be spread across the three entries. What I did to fix (at least MOSTLY) fix the issue was uncheck the settings in each library to scan for metadata online, favoring only the local NFO information. Then I did a deep rescan of my entire library. I believe the duplicate actor information was possibly remnants of old emby formatting/read info or something, so a total refresh fixed most of the issues. Some of the persistent issues seem associated with issues present in the NFO files themselves as related to the metadata providers occasionally having broken information. Yes often users have nfo files that are either old or created by other software, and thus do not have external ids attached to all of the people. Allowing Emby to replace that information will usually resolve it.
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