Transcoding still using 100% CPU

[Yul37 0]

Hi,

 

I've recently upgraded to Premiere to be able to use hardware acceleration but I have issue with transcoding :

The CPU is still used at 100%, whereas the GPU is used at 9% only.

 

Is there something I could do to improve this and free some CPU ?

 

Thank you.

embyserver.txt

Edited March 3, 2020 by Yul37

[Luke 42082]

Hi there, welcome. Let's go over an example. Please attach the information requested in how to report a problem. thanks !

[Yul37 0]

Please find all the logs attached, and a screenshot of the CPU / GPU activity.

 

logs.zip

[Luke 42082]

Hi, this is your entire logs folder. Can you please provide only the ones that were modified from the time that the problem was experienced? Thanks.

[Yul37 0]

Ok, here are the logs.

I cleared previous logs, started emby server and played a video that needed transcoding.

Hope this helps

Thank you.

embyserver-63718917804.txt

hardware_detection-63718917748.txt

ffmpeg-transcode-64ab9df7-cca1-4f80-aa14-277c1cf53f05_1.txt

[Luke 42082]

@@softworkz may have some insight.

[softworkz 5072]

@@Yul37 - The source video is 10bit which causes decoding and scaling to be done by the CPU.

 

The upcoming 4.4 release will be able to do all of that using hw acceleration.

[Yul37 0]

Ok great, thanks for the feedback !