dual band router problem

[Anixd 8]

i recently upgraded my router to zte dual band router connect to pc via LAN. however, since this then emby is not working on fire tv stick connected  or android mobile connected via wifi. kindly help

[nmkaufman 50]

Are both devices connected to the network?

 

Do you have wireless client isolation turned on?

 

Try disconnecting / re-adding the server on the fire stick.

[mastrmind11 722]

yep, unless your server is set to a static IP address it was likely handed a new IP address with the new router, and your stick is still trying to connect to the old IP.  Check that your server IP matches what the emby client is pointing to, and if not, change it on the stick.

[Guest asrequested]

Reboot the server machine

[Anixd 8]

thank you all for help, tried following but its not working -

1.both devices are on same network serve (pc) connected via LAN cable and mobile/ fire tv on wifi

2. cannot re-add the server even manually by entering IP address of emby dashboard

3.re-booted server , pc, and router

 

where is  wireless client isolation option ?

[Guest asrequested]

Sounds like a possible firewall blockage. 

[nmkaufman 50]

where is  wireless client isolation option ?

 

It wouldn't be on, by default, unless one of your devices is connected to a guest WiFi network.

 

Might be as simple as your computer recognizing the new router as a public network and blocking inbound connections.

[Gilgamesh_48 1240]

...

where is  wireless client isolation option ?

 

It is somewhere in your router's settings. You may want to contact the router's manufacture or ask on forums for the router. That is almost certainly the problem. I had a router that had that "feature" and it would reset every time the router rebooted so I had to go into the router's settings and turn it off every single time the router rebooted. I got so frustrated by that router that I installed DDWRT on it. DDWRT does NOT have that pesky setting.

[Anixd 8]

sir, 

can you tell me how do i change the emby in home lan access address its presently 192.168.1.2:8096 i think it will start working if it gets changed to 192.168.1.1:8096

[denz 501]

The only way is that you need to change the computer ip that hosts emby.   On your pc it would have use the following ip address ticked and the old ip address

 

 

 

 

 

 

 

Edited February 20, 2020 by denz

[Gilgamesh_48 1240]

The only way is that you need to change the computer ip that hosts emby.   On your pc it would have use the following ip address ticked and the old ip address

...

 

That is not the only way. You can also do what I do and that is set a static IP on your router for the server.

 

It could be a six of one and a half dozen of the other situation. I have changed my router many times and the only time I had a problem like that was when I changed to the router that had wireless isolation turned on by default. On many of my router changes the IP was changed to something like "192.168.YYY.XXX" where YYY and XXX are what was different. I generally just accepted what the router assigned and then set that as a static IP so it would not be always changing on router reboots. I have never found it necessary to change the IP for my server from what the router chose on first boot and I use both wireless and wired clients. 

[Anixd 8]

thank you sirs, 

i am trying what you have suggested also tell me 

how do i set a static IP on router for the server?

[denz 501]

What is the model number of your router ? There are two ways first If you have changed your emby server to a static IP address on your router there should a setting under DHCP or lan settings to reserve/binding that address just in case your emby server is off another device may pick up that address. 

 

The other way is if your emby server has now a different ip address to reserve it so no other device picks it up. Then that ip address you use to connect to your emby server.

 

As the poster above have said there is always other ways but sometimes you don't want to over complicate things.  

 

If you attach pictures of the router settings it would be easier to assist. 

Edited February 20, 2020 by denz

[Anixd 8]

sure 

[denz 501]

I couldn't find a manual but it is probable similar to this have a view of this page on your router and see what you have in dhcp binding is there a option there to reserve the address of emby server. 

 

So you pick up the mac address and the ip address of emby server and enter that info in dhcp binding and then emby will always get the same address. 

 

 

Edited February 20, 2020 by denz

[Anixd 8]

 here is the page - emby is not written here

where is mac address and ip address of emby server?

Edited February 20, 2020 by Anixd

[denz 501]

Can you attach a screenshot of the dhcp server setting there should be a list of your devices and on one of them should be your emby server and just copy those details into the dchp binding page so emby server always gets that address. 

Edited February 20, 2020 by denz

[Anixd 8]

sir 

i have tried this also but same problem persists 

this is my local in home LAN access address http://192.168.1.2:8096/

but when i put it in any browser on mobile connected to same router it does not open 

[denz 501]

Lets step back can you do this on the emby server launch command prompt and type ipconfig /all ?

 

then attach the picture of DHCP Server tab from the router web page its two rows above the dhcp bindings

[Gilgamesh_48 1240]

sir 

i have tried this also but same problem persists 

this is my local in home LAN access address http://192.168.1.2:8096/

but when i put it in any browser on mobile connected to same router it does not open 

 

That is the classic symptom of wireless isolation being on. There "should be no difference between http://192.168.1.2:8096/ and http://192.168.1.1:8096/ from browsers connected wirelessly or wired and since you say that you are trying to connect using a browser rather than a device you have pretty much eliminated the server's computer's address as the problem. That is you have a server at http://192.168.1.2:8096/ (verified??) and you tell a browser to attach to that address and it does not connect then you must have something in the chain between the two that is blocking access. That is a router problem and, mostly, other that a firewall problem or a failure of some kind in the router then wireless isolation is the most obvious problem. 

BTW: Wireless isolation can be called many other things. That is why I suggested you try to get the answer through the manufacturer or a forum for the router.

[maegibbons 1287]

Hold on.

 

Wireless client isolation is just that, it isolates WIRELESS clients from each other. It is NOT meant to isolate wireless clients from the LAN.

 

That is the job of a BRIDGE firewall but I very much doubt if that would be enabled by default.

 

So get back to basics. Get the ip address of the server from "ipconfig" as @@denz suggested and see if you can ping that address from a laptop.

 

If you can then try it in a browser ":8096". If that fails then you have a firewalling or general networking issue. Disable firewall completely on PC and try again.

 

Krs

 

Mark

 

Sent from my SM-N976B using Tapatalk

Edited February 20, 2020 by maegibbons

[Anixd 8]

sir 

here is the result 

1. the ip address is 192.168.1.2

2. if a put into address-bar of browser nothing opens up 

3. i can open routers homepage by typing 192.168.1.1 

4. i have disabled firewall completely even in the router settings

 

still not working

[maegibbons 1287]

sir

here is the result

1. the ip address is 192.168.1.2

2. if a put into address-bar of browser nothing opens up

3. i can open routers homepage by typing 192.168.1.1

4. i have disabled firewall completely even in the router settings

 

still not working

Ok. On a laptop, go to command prompt and type "ping 192.168.1.2" (without quote marks)

 

Do you get a response?

 

Sent from my SM-N976B using Tapatalk

[Anixd 8]

C:\Users\Additional Director>ping 192.168.1.2

Pinging 192.168.1.2 with 32 bytes of data:
Reply from 192.168.1.7: Destination host unreachable.
Reply from 192.168.1.7: Destination host unreachable.
Reply from 192.168.1.7: Destination host unreachable.
Reply from 192.168.1.7: Destination host unreachable.

Ping statistics for 192.168.1.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

 

sir,

what i think is that this IPv4 address shown in command prompt should be same but its different i.e. 192.168.1.2 on server pc while its 192.168.1.7 on the laptop 

Edited February 20, 2020 by Anixd

[maegibbons 1287]

C:\Users\Additional Director>ping 192.168.1.2

 

Pinging 192.168.1.2 with 32 bytes of data:

Reply from 192.168.1.7: Destination host unreachable.

Reply from 192.168.1.7: Destination host unreachable.

Reply from 192.168.1.7: Destination host unreachable.

Reply from 192.168.1.7: Destination host unreachable.

 

Ping statistics for 192.168.1.2:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Ok . Has the router got a spare lan port. If so disable wireless adapter on laptop and plug laptop in to ethernet and repeat test.

 

Krs

 

Mark

 

Sent from my SM-N976B using Tapatalk