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Cant log in anylonger (Server 3.0.5287)


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Tranquil
Posted (edited)

Hello Forum.

 

I recently installed the latest version of MB Server but now, I'm not able to login using the web client any longer.

The login name and pw is for sure correct, it is working correctly out of the box using the MB Android app.

 

On the webclient, I get a short message that there is a problem on the page, but it disappears that fast that I can not read the whole text. Then I get the message that Username or login is incorrect.

 

I tried different browsers (Chrome and IE on PC, Chrome / Firefox and Android Browser on Mobile) all with the same problem. Also clearing the browsers cache files and cookies did not solve the problem.

 

Snippet from the Logfile:

2014-06-24 09:13:12.7326 Debug - HttpServer: HTTP POST http://xxxxxx:8096/mediabrowser/Users/authenticatebyname
2014-06-24 09:13:12.7326 Info - UserManager: Authentication request for Tranquil has been denied.
2014-06-24 09:13:12.7326 Error - DtoUtils: ServiceBase<TRequest>::Service Exception
Invalid user or password entered.
System.UnauthorizedAccessException
  bei MediaBrowser.Server.Implementations.Session.SessionManager.<AuthenticateNewSession>d__bb.MoveNext()
--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---
  bei System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
  bei System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  bei MediaBrowser.Api.UserService.<AuthenticateUser>d__f.MoveNext()
 
2014-06-24 09:13:12.7326 Error - HttpServer: Error processing request for /mediabrowser/Users/authenticatebyname
Invalid user or password entered.
ServiceStack.HttpError
No Stack Trace Available
 
2014-06-24 09:13:12.7326 Debug - HttpServer: HTTP Response 403 to xx.xxx.xxx.xxx:55751. Response time: 0 ms

Edit2:

Now the same problem with the MB3 Android APP.After logging out and trying to login again, it is not possible any longer. One user (a hidden one) get "an invalid resonse from server". Another user (not hidden, selectable) is showing wrong login credentials. 

Edited by Tranquil
Posted

what browser? i just tested with IE and Chrome and couldn't reproduce.

Tranquil
Posted (edited)

Tested the following:

On my PC: Version 27.0.1453.94

On Android: Chrome 35.0.1916.141, Android Browser of Android 4.3, MediaBrowser APP 1.0.45

 

Interesting behavior:

I'm able to login with MediaBrowser app with an account where I checked "remember me". (stored Token?)

Other accounts, where I have to manually enter a PIN, do no work. Hidden accounts gives an "invalid response from server" (see screenshot below)

 

post-1592-0-43194800-1403610010_thumb.png

Edited by Tranquil
Tranquil
Posted

I solved the problem.

 

I was able to gain access to the dashboard by using a local host connection. Then I reseted every password and set it again (to the same password as it was before) and it is now working. 

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