Unable to slide screen up or down in tv show page

[Fish21 1]

Hi,

 

I have a surface pro 4 windows tablet and am running the Microsoft store app.

 

I have added my tv shows and am running into a first issue with the app. In a tv show I cannot vertically slide (swipe down). The page is totally stuck. The strange thing is that this only happens in any tv show page but not on the main page listing all the shows or movies.

 

This issue obviously makes the app totally unusable since I cannot select an episode past where the screen ends.

 

Is there any fix?

 

Thanks

[Sammy 790]

Please provide more details as indicated in this sticky post.

 

How to Report a Problem.

[Fish21 1]

Sorry I guess i postec this in the wrong section. I will make a new post in the windows emby theater section

[Fish21 1]

Hi,

 

I have a surface pro 4 windows tablet and am running the Microsoft store app.

 

I have added my tv shows and am running into a first issue with the app. In a tv show I cannot vertically slide (swipe down). The page is totally stuck. The strange thing is that this only happens in any tv show page but not on the main page listing all the shows or movies.

 

This issue obviously makes the app totally unusable since I cannot select an episode past where the screen ends.

 

Is there any fix?

 

Thanks

[Sammy 790]

Logs?

[Fish21 1]

Logs from the emby theater app?

[Fish21 1]

.

Edited February 11, 2020 by Pve87

[Fish21 1]

Issue does not seem to exist when changing display settings to tv mode. But that is far from ideal on a tablet.

Edited February 11, 2020 by Pve87

[Luke 42077]

Hi, what screen exactly is this happening on?

[Fish21 1]

Hi Luke. See image printscreen attached. But it is the case for every show offcourse. You can see that the bottom of the screen ends at the cast and I cannot touchslide down futher. And the weird thing is that it works when I put display settings to tv mode. When I switch back to tablet mode it works then too but only one time. As soon as I leave the show's page and go back in it is unmovable again

Edited February 11, 2020 by Pve87

[Luke 42077]

On the same device can you try the web app... Http://tv.emby.media

 

How does that compare?

[Fish21 1]

On the webpage it works as it should

[Luke 42077]

Ok, we'll take a look at this. Thanks for reporting.

[Fish21 1]

Thats great. Thank you

[Fish21 1]

It now works in the Microsoft app 

[Luke 42077]

Thanks for the feedback.